[Resolved]  Orbitrek Elite — Complaint Service is very very worst

Hi,

I have purchased OrbiTek Elite 3 Months back, I have given a complaint 1 month back regarding the Moniot it will shows (Time, Calories Burned, Speed) not working I have follow-up 5 times till now this has not resolved. Whenever I'am calling they are saying today definately we weill send the Technition but they are not sending every time this is only hapenning. I have talked 2 times their Manager at Chennai office also but till now they did not solved the problem.

I strongly suggest please do not buy this product if you buy they will deliver the product very fast but after that service is very very worst there is no proper responce for service really I'm very fustrated with them. Please beware of this product they are giving so many Advertizements in all papular TV Chanels.

Thanks,
OrbiTrek Elite Customer
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Aug 14, 2020
Complaint marked as Resolved 
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Hi All, Thanks for sharing all your experiences, it will really save money and time for many people like me. I was also planning to buy this product but after reading your comments I am not planning to buy this.

Once again thank you all.

Harikrishna
Dear Customer Sorry for the inconvenience Telebuy’s customer service works between 8 Am to 7 PM on all days and we will be happy to assist you with issues pertaining to our products / services. Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service
Sir, please be aware that Orbitrek Elite is the #1 selling fitness brand in the world. This product sells in 110 countries worldwide and has millions of satified customers world-wide. Telebuy in India has sold over 15, 000 units in India in a span of 2 Years and has over 7500 people under AMC contract. We request you to contact our Marketing manager, Janardhanan at [protected] for redressal of any issues. We assure you the best possible service always - Telebuy Customer Care
Sir, please be aware that Orbitrek Elite is the #1 selling fitness brand in the world. This product sells in 110 countries worldwide and has millions of satified customers world-wide. Telebuy in India has sold over 15, 000 units in India in a span of 2 Years and has over 7500 people under AMC contract...
Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service
Dear Customer, Telebuy’s customer service works between 8 Am to 7 PM on all days and we will be happy to assist you with issues pertaining to our products / services. Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service
Personal usage experience on Orbitreck ProductWe bought Orbitreck steel wheel (Heavy duty) with pulse model Product from Excel Brand (Germen Tech) through a local Dealer (Well win Fitness center).Marketing points (Advertisement) 1. Burn 800 Calories within hour2. Zero Maintenance3. Reduce the overweight4. Maintain the regular Fitness5. Watch the movies and do the exercise6. Can to the exercise any climate like Rain, Hot /cold Climate, etc…Due to that Generally Peoples are buying this product to reduce the overweight and regular Fitness Actual Result1. If you do the stepping /cycling exercise on standing position to reduce the overweight then your knee joint’s will get damage soon and it will be very difficult to recover. 2. Maintenance point of view, this kind of product soon will get vibration + Noise, if you call for service they will apply not even Rs. 10 worth Grease as lubricant and you need to pay service charge as 400+ for that.3. For any spare parts like Bearing the cost is around three thousand 3000 + charge as 400.4. Over all its poor quality product and it’s a fraud and cheating business. Suggestion:• If you learn yoga it will helpful for your health and inner soul • Daily Early morning we can try for brisk walking• If you are interested on sport / athletic activities, please try to do that.
Hi, im planing to buy orbitrek elite . but seeing all of above updates, im afraid to buy, please help me i just want to lose my weight, is there any alternate is there please let me know
Hi everybody,
Actually, I bought Orbitrek Elite about 4 years ago and up to two months a go I did not used it a lot (in total about one months), but two months ago which I start using it in daily bases, first of all the pedal broken in one month (I fixed it myself) and now the monitor (which shows time, calories..) is not working properly. Please provide me the contact information of their office till I contact for repair or if it was cheap, buying a new monitor.

Thanks in advance,
Mohsen
[protected]@gmail.com
yes u r correct .i was planning to buy one and am about to give order, thanks to all for ur valuable comments...
u can by Avon avon orbitar
Bought orbitrek elite few months ago .. It is a great machine .. I used spend time with it every morning and evening around 20 mins .. I lost around 2kg over these months.. Effective workout machine .. Thanks to telebuy
This product is exactly what I thought it would be & more. It is easy to use, easy to assembly, budget friendly & doesn't take up a lot of space. Would and have definitely recommended this product to others.
Telebuy has sold over 1 Million Orbitrek equipments in India! One of the major reasons for the continued success is the dedicated post sales Customer Support. Telebuy has employed qualified Service Outlets in 20+ destinations in South India to provide pre-warranty service and Post warranty maintenance Support!
inconvenience happened Telebuy Customer Service always listens to you.For resolving all your issues, please contact Customer Service at[protected] between 8. 00am & 8. 00pm or send e-mail [protected]@telebuyindia. com
Orbitrek elite Simulates Walking and Running with Zero Impact on Knees and Joints. 10 Minutes of work-out in ORBITREK ELITE is 300% more effective than 10 Minutes of walking.
Telebuy is one of the fast spreading service, due to their time limit they couldnt come please wait they defenitely come to u for giving good service.
Dear Customer, Telebuy customer service works between 8 Am to 7 PM on all days and we will be happy to assist you with issues pertaining to our products / services. Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always . We are sorry for your inconvenience
Telebuy always gives preference to the customer demands, they will service your Orbitrek elite shortly. Daily they have to service so due to their time limit they are unable to reach you at time.
Orbitrel elite is one of the best fitness machine ..Orbitrek Elite models combine cardio exercises that reduce your waistline with the resistance-training workouts to bundle-in an all-in-one revolutionary Fitness Equipment, so you get an awesome muscle-sculpting and calorie-burning workout at the same time! The innovatively compact design of Orbitrek Elite models allows it to be used as a Treadmill, Stepper, Stair Climber and Cycle! Referred to by leading Doctors, even for patients undergoing post-surgery rehabilitation, Orbitrek Elite models are for everyone, unlike the bulky Gym Machines. Doctors frequently recommend elliptical workout machines for patients with Diabetes, Blood Pressure and Cholesterol. When recovering from joint surgery, many people have found Orbitrek Elite to be very helpful, because of its unique 'no-impact' design. Much different from a treadmill, Orbitrek Elite makes it easy to do an aerobic workout without imparting a jarring effect on you. Orbitrek Elite is the best home fitness machine available in India. Customer care is there to help you in all circumstances ..

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