[Resolved]  Orbitrek Elite — Complaint Service is very very worst

Hi,

I have purchased OrbiTek Elite 3 Months back, I have given a complaint 1 month back regarding the Moniot it will shows (Time, Calories Burned, Speed) not working I have follow-up 5 times till now this has not resolved. Whenever I'am calling they are saying today definately we weill send the Technition but they are not sending every time this is only hapenning. I have talked 2 times their Manager at Chennai office also but till now they did not solved the problem.

I strongly suggest please do not buy this product if you buy they will deliver the product very fast but after that service is very very worst there is no proper responce for service really I'm very fustrated with them. Please beware of this product they are giving so many Advertizements in all papular TV Chanels.

Thanks,
OrbiTrek Elite Customer
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

orbitrek elite is one of the fast growing online shopping site ... They are servicing and acting upon several complaints day to day .. So please be patient till they get you ..
Telebuy will reach you shortly, per day they have many order so try to understand their time limit. thankyou and they will surely reach you.
For any issues contact[protected] or mail to [protected]@telebuyindia.com
Telebuy will reach you shortly and they will service your product. thankyou
They have lots of orders a day so they have to reach everywhere please be patient
they will reach you and their service is good. thank you
Due to theiir time limit and they always give importance to customer service.
yes they will come to u and their service is always good be patient, you will have a good service by telebuy.
They wont cheat you, surely they will come to you for giving good service
for better service contact customer service of telebuy and they will reach you.They have many orders per day.
good srvice i got the product when i book and also one time it stops working when I inform them they reach us shortly and done good services too.
Simply good product...
It reduce my weight and make me physically fit. they will give good service and also they have some time limit .
I bought Orbitrek elite before one month and now I am working out, Upto till now nothing bad happend on it and working very smoothly.
Don't buy this product, worst servicing. i complaint 15 day back and i followup 5 times no response.
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care or to [protected]@telebuyindia.com .Incase of any escalation please contact me directly in


Karthik Rajasekaran
Customer care - Telebuy
Direct number[protected]| Mob- [protected]
After hearing so many complaints about orbitrek elite and other telebuy gym machines i personally learned to repair these gym machines from a gym machine professional . so i[censored] need any service at ur doorsteps feel free to contact me and i will service ur orbitrek elite and other type telebuy machines at a reasonable cost . my contactdetails.
Name- IB.layaraja
Contact number= [protected]
I plan to buy this product but When I ask demo they do not give any demo piece. Even I am ready to visit their store but they are not ready to show it for me before buying it so its a cheating.
I plan to buy this product but When I ask demo they do not give any demo piece. Even I am ready to visit their store but they are not ready to show it for me before buying it so its a cheating.
I bought orbitrek elite machine from telebuy and im using this since 15 months, while comparing to other equipments this machine is very useful for me..and also after rigistring the complaint they came after 17 days and rectified the issue again its working fine.. Hope they are delaying but not that much poor service while compared to other companies. For faster order and faster service cantact Mr.Jafar[protected] .. In Telebuy .

Regards,
Orbitrek elite - Telebuy customer

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint