Orient — POOR RESPONSE IN SERVICE CENTER | |||
Iam from Chennai, Perungalathur. I bought one ORIENT PSPO in CALVIN Electronics vide invoice number 1295 dated 12.04.2010. Recently last month i heard huge noice during fan running at LOW & HIGH RPM. In this view i contacted CALVIN Electronics for service, & i was told that the ORIENT Service people only can take service. In this regard i lodged a formal complaint to Orient service center on 26.08.2010 & the ref # is H751. Till today i did not receive any feedback even thru phone atleast. No service person has reached our home. Whenever i try the number given from CALVIN, no body is responding these numbers.[protected]. I really got upset with the response i got from them. Definitely in future i will not chose for ORIENT Fans. It can be no. 1 in products, but afterall its all about customer satisfaction, which in some cases we're getting in very local / unbranded products also. Was this information helpful? | |||
 2 Comments | |||
Comments
Last week, Monday I had purchased Orient pedestal fan. I had trust in the brand name, but sorry to say, I never expected such a bad service from Orient Service Centre chennai. From around 1 week I am calling the service center([protected], [protected], ) for installing the fan, as I was facing some issues in it. The response was very poor. Till now nobody came to install it.
Everyone will think second time before purchasing because of the poor service.
Everyone will think second time before purchasing because of the poor service.
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Complaints
400
Pending
0
Resolved
50
+91 11 4050 7000
82, 1st Floor, Okhla Industrial Estate Phase - III, New Delhi, Delhi, India - 110020
Orient — Bad service by company
Orient table fan purchased on 31/03/10 stoped working on 12/06/10,same day we launched complaint to the company thru dealer but company sent its person on 14/06/10 after many follow ups.Company person serviced & started the fan but again it stopped working on same day evening.We called company on 15/06/10 ,company assured to send person but no one came to look after the complaint.