| Address: | Mumbai City, Maharashtra |
I would like to share the bad experience faced by Orient Company. I purchased fan in May 2012 of Orient Company from Borivali East local dealer, after installation of fan, I found it makes noise from fan blade. I asked the dealer about this, he suggest me to complaint in company. I started exercise from that day for service request in company. I started complaining in customer care center of Orient Company and they promise me to send the technician at the earliest. After few days the technician had visited to our place and try to solve the problem, but he unable to solve the problem and promise us to get new fan blade replacement. But, hence till date today is 24 Aug 2012, they are still promising for service and no one has turned. I and my family are fed up with the fan noise and doing complaint against company. I urge to consumer forum to blacklist such company which give false promise. And even dealer should stop selling such product. I would be happy if the consumer forum take some action against such company. So customer start believing such website.
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