[Resolved] Pafex Couriers — No delivery at time (31st july 2009), No one taking responsibility
HIS COMPLAIN IS REGARDING A COURIER WHOSE BAR CODE IS[protected]
My relative has sent a courier from NOIDA branch to Visakhapatnam, dated 27 july.
It was to reach to Visakhapatnam latest by 31st july Morning.
I Avinash, residing in Visakahaptnam got a call on 29th july 9 AM, but not able to receive call because i was in my conference room, i gave a call back on the same day at 16:00 Hrs, to know who is this.
Then i knew this that, this was a call from Safex, Visakhapatnam branch, they wanted to tell me that we dont have a service up to your door, so come and collect your pack. and because i didnt received call, they returned the shipment back to delhi on the same day within 6-7 hrs, without calling twice or thrice.
And from that day i m calling to Visakahaptnam branch, they are just telling to call to delhi branch, when i m calling to Delhi branch they are not giving any positive sign, just taking my mobile no, and not even calling me. I have spent a minimum of Rs 500 on my phone call to Delhi, Visakhapatnam and to cusomer cares of Safex, and because the courier was to reach latest by 31st july, so i am incurring a loss also because of this late.
And up to till now i have not got a clear picture of my courier, where it is, and when it will reach to me, or not.
Pleas look in this matter and help me.
Mobile no [protected]
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Aug 14, 2020Complaint marked as Resolved
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