[Resolved]  Panasonic — frustrated with customer service of Panasonic ( Hyderabad )

Address:

Hyderabad, Andhra Pradesh

To whom so ever this shows what kind of frustration we are going thu with ur customer service , we are fed up our refrigerator stopped working last week on Monday September 2nd 2013 the company technician said we need to replace the compressor as its under warranty period. we have lodged a complaint ( [protected] ) on 3rd September 2013, the response is so poor and vague that none of the person we contacted are giving proper information we have small kids one going to school and with out a refrigerator its very difficult to feed them , one child is on mothers milk and we need to store the mothers milk in fridge to feed him , i lived in US for 8 years and the customer service with Panasonic is excellent with this confidence we opted for Panasonic .......and here it turned out to be worst i would appreciate if you look into this matter on war food basis( keeping the above urgent need into consideration ) please do the needful prashanth lease provide as much information as possible...