[Resolved] Paragon Telelinks Pvt. Ltd. - Mobile Shop — Fooling Customers while selling Mobile Accessories
Respected Sir / Madam,
I am resident of Thane and i'm forceful to appeal for a compliant on a Mobile Shop named "Mahavir Enterprises NX" and now changed to "Paragon Telelinks Pvt. Ltd." located near Malhar Talkies,Thane(W).I had bought a New Mobile costing me Rs.8500/- from him with Original Tax Invoice.2 Times I have bought a New Mobile from this Shop for myself & my relatives,this was 3rd time of buying.
After a week I had gone to him for mobile cover for protection of it.The cover was changed by his salesman in shop which cost me around Rs.350/-.But the same evening the cover broke up.So,due to my job next morning I went to him with the broken cover & Original cover which was removed and replaced by the salesman in the evening for asking the reason.When I asked him to replace the cover taken from his Shop he exclaimed that it was my mistake.Then I told him to put the original cover which was removed by his Salesman for replacing the New one.But, then he says this is also broken which according to me was broken his salesman while removing it.When I asked him how is this Original cover broken he starts arguing. Then I asked him to bring the salesman inorder to ask him about it but he refused and suddenly he says me to buy another New cover for the same mobile.
This shows that he is phishing & fooling the customers visiting this shop.When I told him that next day I will come to communicate on this subject he says to come in the afternoon & he will enjoy arguing in free time as if he is a Psycho.I am a person from middle class family working hard for my career.My father is an Autorichshaw driver and this mobile was the 1st gift I had bought for my father.My financial condition are not worth.
Kindly look after this Issue I am fed up arguing continuously for two days on this reason.Even if I lodge a police compliant I won't receive much support.I need a True Justice hence I have come to the Consumer Court.As a proof towards this I have enclosed some Photos herewith of all Bills, Original Cover broken by Salesman & New broken Cover for your reference.
Rohit T. Nikam.
Complaint marked as Resolved Aug 14, 2020