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[Resolved]  Passport Office — Application File Closed without any intimation after 3 years of applying

I am Anita Nandagopal with the file reference no. A000196 / 07, Date of Birth : 12/11/1985. I had applied for passport on 2-Jan-2007 as mentioned in the file reference no., while doing my engineering final year. But did not get any update on the same, so had gone to the passport office again and asked for the processing. I was then informed that it will be processed but the same thing happened again.
It has been 3 years since i am working with Accenture Services Pvt. Ltd. and
wanted the passport for future reference and is in the end of missing an onsite opportunity. Due to this I had followed up through mail after which had got a courier from the passport office saying 'File is closed', but without any intimation and even the DD(Demand draft) was not returned.
Please let me know what can be done for getting my passport with the same application form. Or should I be applying it again with all the procedure repeating and paying it once again.

Anita Nandagopal
Complaint marked as Resolved Aug 13, 2020
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