Show menu
FAQ FAQ Categories Categories Sign in Sign in

[Resolved]  Passport Office, Pune — immense delay in passport

Date- 13th July 09

Saji Kunjumon Mathew
D3/6, Vatsala Nagar,
Malkapur, Karad-415110
satara dist, Maharashtra

With respect to the above subject and file no, I would like to bring to your notice that, I had applied for a passport at RPO, Pune nearly THREE years ago. Till today I have not received my passport.

When police enquiry came, I was working at Pondicherry, Tamilnadu. Hence my file was send to Chennai. I remained there for ONE year. No enquiry came. Later I changed my job and got shifted to Bellary, Karnataka. My file was transferred from Chennai to Pune.

Then my file was transferred to Banglore Passport Office. It was received there on 27th Nov-07 and my file no became BNGC[protected]. Since then, I visited RPO, Banglore FIVE times. Each time they said police enquiry will come. I stayed at Bellary till end of June-08. Nothing happened till then.

Then I left my job and came back to my home town at karad only for my prolonging Passport issue. I wrote a letter to Banglore Office to transfer my file to Pune. My file came back to Pune with a new file no-D[protected].dt 7th July-08. After visiting Pune passport Office, my file came to Karad police Station on 18th Nov-08.
Karad Police Informed me on 2nd Dec 08. My police enquiry was completed after submitting all necessary documents, affidavits, my statements and statement of my neighbour. As per Karad Police, My file with Police enquiry report was despatched on 8-Dec-08.
After a week, when I called Pune passport Office, they said that I would get my passport within a week.
Then in the first week of Jan-09, I received a letter from Pune passport office that my file was transferred to TRIVANDRUM Passport Office, Kerala. WITHOUT ANY REASON, my file was sent to Trivandrum office because my Place of birth was mentioned as, Kadampanad, Kerala.
My file was received at Trivandrum office on 19-Jan-09.After visiting Trivandrum Office for SIX times, till 30th April 09, Officers at TVM office kept on maintaining that they haven’t received my file in spite of showing them the barcode no and receipt from Trivandrum Post Office.

On 7th May-09, my file was sent back to Pune. Now the file no was D[protected].dt14th May 09. When I visited Mr.Sayyed, Asst.Passport Officer, Pune, he said, Police enquiry has to be conducted again.
I’m afraid that again place of birth would be mentioned as Kadampanad, Kerala and again the file would be sent there. This cycle will continue and I will never get the passport.

It seems these people are not interested in giving my passport.Litterally, they are harassing me.I don’t know, where I can lodge a complaint……..

Saji K Mathew
Was this information helpful?
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Passport Office Pune
    Customer Care Service
    Customer satisfaction rating
    Passport Office Pune Phone
    +91 20 2567 9962
    +91 20 2567 5421
    +91 20 2567 5422
    Passport Office Pune Address
    MSFC Building, 270 Bhamburda, S.B.Marg, Pune, Maharashtra, India - 411016
    View Full Information