[Resolved]  Paulo Travels — Service

Address:

Pune, Maharashtra

I Booked a return cket from Goa to Pune for 4th April 10 6.30 PM reporting and 7 PM departure(Paulo Travels but Raj bus). The Bus was first delayed to 8 pm. Plus the condtion of thebeds was pathetic. Cockaches under cushions,broken shards of pens,dust etc plus the cushions were stinking of stale feet and sweat.
I used Amrutyog to goa and they were clean and pristine plus the charge was 300 rupees lesser. I was expecting paulo was going to be if not bette just as good. I was not the only passenger the rest also had complaints. Plus when I told he Driver and a conductor about the cockroaches I wastold "so what cockroches dont bite". I want that driver to try and sleep on a bed with roaming cockroaches.
Plus the conductor was rude to the women passengers who complained about roaches and also they had a girl next to whom a stange man was made to sleep(it was a 2x2 sleeper ).. and they wanted that girl's bed shifted.The man made statements like" Yeah so I have placed a strange man next to her so what can you do?" Paulo gets only -ve points

I will not recommend Paulo as besides charging extra they have rude conductors and drivers and are not at all customerfriendly. I wanted my money back for the horrifying experiece but i dont think thats possible.. Atleast I can warn others, Use Amrutyog ror anyone else but not Paulo