[Resolved]  Paytm — Cut Off my account and Does not recharge My Dish TV

Address:Kottayam, Kerala

I had recharge Rs.200 to My Dish TV No.[protected] through Union Bank Of India Debit Card using Paytm site and I got a confirmation message that is sorry your Dish TV recharge was unsuccesfully.Rs 200 refunded to Paytm Cash.Order No.[protected].But that my account has been recharged my Balance cut off from my account but my account does not recharged.I would be glad if taken some action against Paytm.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 200 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.
You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com

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