[Resolved]  Paytm — failure recharge

In my first attempt online mobile recharge through PayTM.com order NoPOS 284734 dt24.06.2011 recharge failure in my Mobile No-[protected]. But deducted Rs220.00 from SBI Account. SoKindly request to PayTM.com , return Rs.220 the amount to my SBI account.

PayTM.com — failure recharge

In my first attempt online mobile recharge through PayTM.com POSPRCH No-284734 dt24.06.2011 recharge failure in my Mobile No[protected]. But deducted Rs220.00 from SBI Account. SoKindly request to PayTM.com, Rs220.00 return the amount to my SBI account.

@dr.ashish patra

We have reviewed your transaction and your refund has been initiated.

Please contact us directly at [protected]@paytm.com for further assitance.

Dear PayTm ADministrattion
I tried recharging my bsnl number [protected] today morning at 9.45 a.m for rs 55.The website responded with a successfull recharge amount of 55 deducted from my credit card but no top up was credited to my bsnl mobile yet.Kindly look into the matter as I am producing the details of the transaction summarized by the pay tm website itself


Order Number - 2406776
Date & Time 05-Jul-11 09:54 AM

Transaction Details
Invoiced to PayTM customer [protected]
Transaction Response : Recharge Success
Mode of Payment : Credit Card - HDFC BANK | 434678

Recharge Summary
Recharge for BSNL mobile number [protected] Rs. 55.00
Discount/Promotion Code Rs. 0
Net Payment Received Rs. 55.00

Regards
Kartheepan

dear sir,
i have placed my complain many times at paytm complain page.but no solution has been done so far. almost 15days has passed but no satisfactory action hasbeen initiated.kindly intimate me through mail. the details of my recharge are as follows:

Order Number Date & Time Transaction Details
[protected]Jul-11 Invoiced to PayTM customer [protected]
12:11 PM Transaction Response : Recharge Failure
Mode of Payment : Net Banking - State Bank of India
Description Amount
Recharge for Tata Indicom mobile number [protected] Rs. 220.00
Discount/Promotion Code Rs. 0
Net Payment Received Rs. 220.00

dear sir,
i have placed my complain many times at paytm complain page.but no solution has been two 2 hours has passed but no satisfactory action hasbeen initiated.kindly intimate me through mail. the details of my recharge are as follows:

Order Number Date & Time Transaction Detail 3010504, 28/07/2011 PayTM customer [protected] 1 PM Transaction Response : Recharge Failure
Mode of Payment : Net Banking - AXIS BANK
Description Amount
Recharge for MTNL MO NO[protected]
Discount/Promotion Code Rs. 0
Net Payment Received Rs. 225

@kartheepan We have reviewed your transaction and your refund has been initiated .

@jha_sheetal We have reviewed your transaction and your refund has been initiated on 28th July 2011. Please contact us directly at [protected]@paytm.com for further assistance.

the rearch of big tv Recharge Failure. and my bank rupuress cut.

Dear sir,
I (Praveen Kumar) recharged my dish t.v. with 500 Rs. But my tranjection failed and amount had been deduted from my account.

Transaction Date[protected]
Transaction Amount INR 500.00
Transaction Type DR
Transaction Description IB SM TXN.ID- tory[protected]


Please Refund money as soon as possible.My mobile no. is [protected].

i have recharged my bsnl number on 22 july. my transaction id is 2862340, my money is also not refunded till now

I tried recharging my bsnl number [protected] today afternun at 12.10 p.m for rs 55.The website responded with a successfull recharge amount of 55 deducted from my debit card but no top up was credited to my bsnl mobile yet.Kindly look into the matter.

best regards

harish

sir [protected] just now am recharged 50 ruppess this number. my account balance is credited why this number not recharged

i tried to recharge my number [protected] with Rs.100 ...but not yet recharged and its debited in my account ...pls kindly liik into the matter and refund my amount to below account number.


Payment Id : 51853676
Payee Name : TECHPROCESS SOLUTIONS LTD
Payment Date : 03/08/2012 11:41 AM
Debit Account Number : [protected]
Txn Amount : 100
Txn Status : Success
Txn Remarks : PRN1:, PRN2:, PRN3:, 100

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Please let us know the mobile number and the recharge amount that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

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