[Resolved] Paytm — Fraud transactions charged on my debit card | |
Respected Sir/Madam,
My debit card was charged for the below transactions which I have not authorised. PayTm is not willing to take any action. Please help me in getting the refund on my debit card.
Transaction 1
(Online Payment)
* Amount - Rs 3500
* Date of payment - 21-Jun-2013
* Debit card number - [protected]
* BBank name - CITIBANK
* Website name - Not available
* Transaction ID[protected]
* Trace No - 288813
* Payment Voucher - [protected]
Transaction 2
(Online Payment)
* Amount - Rs 2400
* Date of payment - 21-Jun-2013
* Debit card number - [protected]
* BBank name - CITIBANK
* Website name - Not available
* Transaction ID[protected]
* Trace No - 288830
* Payment Voucher - [protected]
Thanks and Regards
Mohamed Fahim K
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Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Hi Paytm
I have sent couple of mails to [protected]@paytm.com. No proper response .
(ticket #[protected]ticket #[protected]ticket #[protected]
My bank says only the merchant can provide the refund .
I have provided all trace numbers that the bank has provided to paytm no proper response yet.
Regards
Mohamed Fahim K
I have sent couple of mails to [protected]@paytm.com. No proper response .
(ticket #[protected]ticket #[protected]ticket #[protected]
My bank says only the merchant can provide the refund .
I have provided all trace numbers that the bank has provided to paytm no proper response yet.
Regards
Mohamed Fahim K
Dear Customer,
We are very sorry to read your issue here.
As informed earlier, We can not furnish you beneficiary details unless and until it is requested by your bank or any other cyber cell agency. You are requested to contact your bank or any other cyber cell agency regarding the same.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here.
As informed earlier, We can not furnish you beneficiary details unless and until it is requested by your bank or any other cyber cell agency. You are requested to contact your bank or any other cyber cell agency regarding the same.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
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We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We are sorry to hear this.We can not furnish you beneficiary details unless and until it is requested by your bank or any other cyber cell agency. We recommend you to contact your bank or any other cyber cell agency.
Till then we appreciate your patience.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com