[Resolved] Paytm — refund failed | |||
i hav recharge an datacard for rs 950 on 6th march but its failed i hav requested for refund but since there is no response i hav already contacted the paytm care too..no response datacard number:[protected] Your Order Summary Order Number: 20727667 Order Date: 06-Mar-12 11:58:21 Payment Mode: Rs.950.00 paid by Debit Card (404322). Your bank reference number is 007065 pls provide solution Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.
In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.
In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
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AS YOU CAN SEE THE ASSURANCE GIVEN BELOW, BUT AMOUNT OF RS.400, AFTER 15 DAYS, HAS NOT BEEN REFUNDED TO MY SBI ACCOUNT. KINDLY LOOK INTO THE MATTER AND RESOLVE IT AS EARLY AS POSSIBLE. PLEASE INFORM ME VIA MY E-MAIL. THANK YOU.
Ankita Chauhan, Mar 03 11:53 (IST):
Dear Customer,
We regret that your recharge request on Paytm was unsuccessful. This recharge failed because of a temporary technical error at operator end.
Amount of has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.
You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.
To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html
Should you require any other assistance, please do let us know.
Regards,
Ankita Chauhan