[Resolved]  Paytm — UNAUTHORISED AMOUNT DEDUCTION

Address:Gurgaon, Haryana

Hi all,

very-very bed service by paytm ...
I recharged my number on 6th may only one time amount 50 rs deducted and recharged successfully,
but as per my bank account statement one more time amount inr- 50 /- Extra charge ..
also as per my order status ..

06-may[protected] recharge of rs50.0 for vodafone prepaid number XXXXXX907 50 success

while in my bank statement its twice amount charges --
unauthorised transaction---

06/05/2012 16:33:50 07/05/[protected] pcd:[protected]:[protected]:paytm mobil 50.00

sucess transaction

06/05/2012 22:13:45 07/05/[protected] pcd:[protected]:00005344:paytm.Com

I have assign lot on complains to [protected]@paytm.Com but no reply .

Can any one tell me is it the right way amount deduction no refund ???
I request to all never recharge from paytm

--
Thanks & regards,

mukesh kumar
+91-[protected]
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

its always bed
Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 50 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20034
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information