[Resolved]  Paytm.com — fraud of 2500 rup by paytm.com

Address:East Delhi, Delhi

sir,
i am in fix.i have already complained regarding paytm.com. and they admitted their mistake and promised me to refund 2500 rup in my bank account. but sir i did not get any amount in my bank account. already 40 days has been gone. whenever i send a mail regarding this to paytm.com, they don't reply. if they do, take lot of time. and every time demand a new detail. already i have sent all the detail and they have accepted it. still then every time they want a previous detail. i have sent it lot of time. but i did not get any response.
so please resolve my problem. and take a strict action regarding this.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Please let us know the mobile number and the recharge amount that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

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