[Resolved]  Paytm.com — Wrong bus ticket

Address:West Godavari, Andhra Pradesh

I have booked a bus ticket in paytm.com from eluru to hyderabad, svkdt travels. I went to bus stop and made a call to the travels contact numbers and they said "there is no bus today from eluru to hyderabad". I got shocked and the travel agents are also not responding properly. We face lot of problem on that day. don't go for such fraud sites.
My PAYTM Ticket ID: MKDFAG

I have attached ticket check it.
+1 photos
Was this information helpful?
No (2)
Yes (1)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi there,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

We are sorry for the inconvenience caused to you. The bus was cancelled and we have initialized 100% refund to you.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information