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Last month Feb 2013 I got the Same (Spine guard -spring) mattress. Its really horrible experience they claim that its a orthopedic mattress which u never get the back pain but we could never get any kind of comfort using this. Really bad experience.
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I have Peps Spring Koi Mattress and I am also having back pain issues after 4 month of its use, this mattress is very loose and defective.
I am keep calling their service people but their response is very horrible, it looks like they do not care for customer.
First thing we can do as unit is to stop buying from peps brand until all registered complaints on popular consumer forums is marked resolved.
I am keep calling their service people but their response is very horrible, it looks like they do not care for customer.
First thing we can do as unit is to stop buying from peps brand until all registered complaints on popular consumer forums is marked resolved.
Hi,
i brought PEPS mattress in Nov 2016 and now it went of shape and if you sleep on the mattress, you will get feeling as if you were sleeping on hamak. PEPS india team is not responding properly even after providing 10 years of warranty and wants me to pay money for service. they are saying all spring mattress would be like this deal with it and there is not problem with the mattress. i am planning to file a case against them. i would suggest all PEPS customers who suffered should combined together and file a case. if you are interested please mail me at mraju.[protected]@gmail.com...
i brought PEPS mattress in Nov 2016 and now it went of shape and if you sleep on the mattress, you will get feeling as if you were sleeping on hamak. PEPS india team is not responding properly even after providing 10 years of warranty and wants me to pay money for service. they are saying all spring mattress would be like this deal with it and there is not problem with the mattress. i am planning to file a case against them. i would suggest all PEPS customers who suffered should combined together and file a case. if you are interested please mail me at mraju.[protected]@gmail.com...