[Resolved]  Personal Loan — harrassment

Dear sir,
This is for your information that I had applied for a personal loan from citi financial Guwahati, G.S.Road Branch.In the first field investigation I was out of station.So I requested them to have a 2nd investigation when I reached the city. Subsequently after lots of persuation they had it done.Then I contacted Mr.Subhendu Dutta and Ms.Rakhi of your office.They told me that my procedures will be done very shortly.On the 12th of september I handed over 4 post dated signed cheques to Ms.Rakhi and a undertaking which was also signed by me.Accordingly they told me that I would get my loan by monday i, e, on the 15th of september.As i am a sales professional I have to go to various places of north eastern region.
From last monday till writing of this mail I tried to contact your office staffs to know about the status.But unfortunately they are not giving me any proper answers.
It is a matter of disgrace that a big financialinstitution like citi financial is behaving in such a immatured way.I donot require the loan as of now and will be pleased if you answer to my querey as to why your institution has harrased me to such a extent
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Aug 14, 2020
Complaint marked as Resolved 
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Dear sir,
This is for your information that I had applied for a personal loan from citi financial Guwahati, G.S.Road Branch.In the first field investigation I was out of station.So I requested them to have a 2nd investigation when I reached the city. Subsequently after lots of persuation they had it done.Then I contacted Mr.Subhendu Dutta and Ms.Rakhi of your office.They told me that my procedures will be done very shortly.On the 12th of september I handed over 4 post dated signed cheques to Ms.Rakhi and a undertaking which was also signed by me.Accordingly they told me that I would get my loan by monday i, e, on the 15th of september.As i am a sales professional I have to go to various places of north eastern region.
From last monday till writing of this mail I tried to contact your office staffs to know about the status.But unfortunately they are not giving me any proper answers.
It is a matter of disgrace that a big financialinstitution like citi financial is behaving in such a immatured way.I donot require the loan as of now and will be pleased if you answer to my querey as to why your institution has harrased me to such a extent
gud evening sir, myself manish aggarwal and my father name is mr. vinod aggarwal actualy my father had taken the one personal loan from citi financial and he has paid this peronal loan amount and the account also has been closed of this citi financial but the problem is that the cheques which has been paid by my father at the time of security are not refunding if we try to contact from the bank but there is no response from that side and the address of that bank is krishna nagar, citi financial east delhi please cooperate with us and my father name is: vinod aggarwal, contact no. is [protected], and the ref# number of this loan is 5682849...please contact on this above e-mail id thanking you..
I've been getting a lot of calls from these two numbers[protected] and[protected]. I believe these numbers are from a collection center operating somewhere in District Thane, Mumbai. These people just don't give a chance to pick up the phone before disconnecting, and when I finally speak to them, I get the answer as, "Sir, you must have not picked up the phone, so obviously it's going to be a missed call." I think I should have at least the time to take the phone out of my pocket or from my table before it goes into a missed call log. Please, if somebody can help me, please do so. By the way, I'm visiting the loca ICICI branch here in Nagpur for my loan which is over, but still these calls are about 4-5 times per day. I've tried calling back, but it seems these numbers are alloted as only for outgoing calls.
My Personal Loan Ref.No. 7611872 TM066 dt.9.2.2006 for the loan Amount of Rs.75, 000/-

I had written a letter to your Delhi Office on 11 Deecmber 2008 mentioning that I have lost my job due to recession w.e.f. 1.1.2009 wherein my salary would not be credited to the bank and the ECS will stop w.e.f from 1.1.2009, but the ECS in Jan has been cleared. In the mean time I was awaiting for the reply for my letter, but I have not received any reply and on the contrary I received a call yesterday saying that I have to pay my EMI of Rs.2832/- immediately and the person named Ravi came to my house and he sat inside my house my son was there I was not there at home, I had come to my office collect my dues. I spoke to him over the phone and I told him how can he just enter my house without any prior information, he told me I will not leave the house till you give me the money. This was a very very strange attitude of your financial company, over and above the personal also called my office he abused me very very badly and after I left the office he called again and spoke to the security person and gave him bad words. I cannot under stand if my intention was not to pay you back I would have not bothered to write to you. Shame on you people, you are using goons to recover money from the lady. On humanity grounds atleast you should consider a lady, its not that I am not going to pay you. I know that I have already paid you more than the loan taken from you.

I would appreciate if you could consider some reduction in the final settlement to enable me to settle the account at the earliest. I want to get rid of this loan and your harrasment over the phone at the earliest.

I appreciate you immediate action on the above.

Kind regards,

Dolphine Kotian
Cell No.[protected]

Please ask your recovery personnel to stop abusing over the phone and if it still continues, I will be left with no choice but to file a insolvency petition against the Citifinancial and would deposit the amount in the court and you can recover it from there.

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