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[Resolved]  Philips DVD Home Theatre HTS3105 / 98 — Philips DVD Home Theatre - Worse Service

I purchased Philips DVD Home Theatre I purchased Philips DVD Home Theatre
HTS-3105/98 in Feb,2007. Unfortunately, I am having extremely bad
experience regarding this product. Initially, it was not able to detect
DVDs. The technician from HI-Tech Services, Noida detected that the lens
was faulty. Hi-Tech Services assured me that the lens is going to be
replaced within one week. However it took around more than two months to
fix the problem. Now there is another problem, it is not able to detect
VCDs. And they are again saying that the lens needs to be replaced. Now I
dont know how much time they are going to take this time. But I am
extremely sorry to say that my experience with Philips is extremely bad so
far and frustrating. I am also planning to write about this experience on
several blogs. Please look into the matter to look into the matter
to resolve this issue.
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  6 CommentsShareTweet

Comments

VERY TRUE I HAVE THE SAME PROBLEM
I purchased Philips HTS-3105 DVD Home Theatre system in the occassion of gudipadwa on 2007 Unfortunately, I am having very bad experience of this product. from the begining to till date, it is not able to detect DVDs. it seems the lens of this dvd player are faulty.
Philips is like a " NAAM BADE AUR DARSHAN KHOTE"
This is the best Blog I have ever visited, you will find all the necessary information,
through this website.
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I am also suffering from the same problem [ Fauly lens]
I have also started facing "NO DISC" error for DVD's. VCD works fine but it is unable to detect DVD

Poor customer care service and pathetic installation service

Had bought Philips tv from Snapdeal on 3 march till 11 march i am continuously requesting philips customer care regarding installation but no response expect making me irritating just for installtion

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