[Resolved]  Philips Juicer — leakage of contents of the juicer down to the rotator of the machine and bad quality juice

I purchased a PHILIPS JUICER in January '10 from the dealer LOTUS ELECTRONICS, sneh nagar INDORE . But on the first run of the machine itself the juice started leaking down from the jar of the machine and got into the rotator of the machine. on complaining about the same to the lotus electronics Indore on the same day , their attitude was indifferent and also they refused to get the machine repaired , neither the dealer became ready for replacing the same, but even after reminding for last so many days the dealer has not responded and the product is still not in use. they are neither ready to change the product nor do they give any information on the process. At times they even disconnected the phone in the middle. Also the juice extraction is not proper by the machine as it leaves a lot of roughage behind with important ingredients in it,filtering of the contents is also not proper as juice contains straws of the fruits . Quality of the Philips juicer is not satisfactory.