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[Resolved]  pink city bangles & jewellery manufacturers — get back refund

Dear Sir,
I Have made the below mentioned ticket on 17th May 2009. But at that time the train was suddenly canclled then I have filed the TDR in IRCTC's site. Initially they told me that the refund process will take 90 days. But till date it is more than 105 days. No information about the refund.
TDR Details
Transaction Details

PNR Number [protected] Booked On 6-5-2009
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 25.00
Date Of Journey 17/5/2009 Ticket Charge Rs 938.00
Bank CITI Total Rs 963.00
Train No 2983 Railway Zone NR
From Station JAIPUR(JP) IRCTC Zone CCM/NR
To Station CHANDIGARH(CDG) Quota General
Ticket Details
Reason For TDR : Train Cancelled.
TDR Status : CCM Registered
Reference No : ekt[protected]
TDR Zone : NWR
TDR Filing Date : 24-May-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
so please cheack it out and refund me soon b`coz in all this there was a fault of railway who did not inform us about the train cancellation and on the right time when we sit in train then it is annoused the train has cancelle. so it was very innconvience to all o[censored]s after this still it is so many days pass railway did not refund my amount .so what to do if go to cunsomer court for all this.
kindly reply me soon.for avoid this sutation.
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Aug 14, 2020
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