[Resolved]  PlayWin — unfair claim

dear sir
i have purchased a fifty tickets of Rs. 10 each of keno, game of playwin, dated 12th january 2008 under which i found 2 tickets got a jackpot winning of Rs.21, 00, 000. (twenty one lakhs each) worth Rs.42, 00, 000.(Fourty two lakhs) but company declined the claim and answered that the their is miscrepency between ur & company result.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

Please Rectify the sentence mention in the FAQ & make the payment in the reasonable period This is written in the website page of www.myplaywin.com
It would take approximately 60 days from the date of the claim submission to process the prizes above Rs. 5000. The cheques are issued directly by the respective state governments for which the winning claim has been submitted


Payments are delayed intentionally or with reason to the jackpot winner player either he is lakhpatis or Crorepatis

What is the minimum period of issuing the check to the winner after claiming the jackpot amount?

Pls give me feedback as early as possible. Otherwise I have to highlight in paper & media.It's better to give correct information or make an alternation about the information in the website.
Otherwise i have to go consumer's forum for legal action.
I hitted the jackpot dated on 15th April 3:00 P.M. But after making telephony conservation to mumbai claim office, They said that it will take time.But they did not know the exact time.Please solve the problem.

Thankng You,

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