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[Resolved]  PNB ATM — AMOUNT WRONGLY DEBITED

Dear Sir,
I am Sulekha Devi.I have a saving a/c no.[protected] in PNB at Punjabi bagh.New Delhi.I used my ATM Card for cash withdrawl of Rs.5000/- but bank atm did not work & I withdraw the same amount on next day from HDFC Bank Atm of Rs.5000/-. But bank has debited the amount twice.I requested to bank to Plz credit this amt.They have told me that they will take 10 days.
Sir I am thinking about their mistake & trying to make fool the people. I want to take early action against this.

Thanking you
Sulekha Devi
[protected].
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

Dear sir,

My name is Prateek Sharma and my Bank acc name AS Prateek and Acc/no [protected] in PNB My Address is E-53 sector-9 New Vijay Nagar Ghaziabad U.P 201001 I used my atm card for cash 17th Jan 2010 between 3:00 pm to 5:pm from Noida Sec-48 for withdraw Rs.4000/- after authenticatnt msg present is time is out please take card and 4000/- is deducted from my account kindly credit this amount in my account its to big issue for every person for every customer MY ATM CARD NO is[protected] card issue date is 2001/01

regd
Prateek
To,
The Branch Manager,
Punjab National Bank
Shastri Nagar
Ghaziabad
Subject:- Dr amount in my Account by ATM Transaction.
Dear sir,
I am holding A/c No:[protected] in Shastri Nagar Ghazibad of Punjab national Bank. On 24 November 2009 at 10.50 A.M. I tried to transfer Rs 2000.00 Through ATM Card No-[protected] of PNB from the ATM of Punjab national Bank at Kutubkhana at Bareilly. However the transaction was declined due to transaction time out reason. After some time on dated 24 the November 09 when I Checked my account in PNB bank ATM . In my account Rs 2000 Dr in account.
In view of above may I requested PNB Bank to kindly credit Rs 2000 back to my account as soon as possible.
Our complaint No 23488951 dated 31 December 2009 is registered in your Channai & Gurgaon Call center. He is give the reply we are short out complaint with in 21 days. But no response from your call center. At present he is says This is branch Problem Ple contact to Branch Manager he is solve the problem.

Please solve the our problem.
Thanking You
Vijay Tandon
[protected]
j-99 shastri Nagar
Ghaziabad.U.P.

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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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