I am a customer of Polar fan.
I purchased a Polar Ceiling fan (Winchester, High Bridge white, Fan No-18678) from Raj Watch & Music Center, Near Pocket D&E, Sarita Vihar, New Delhi on 11.08.05. It has 7 years warranty.
In the earlier two times we lodged complaint to their Delhi service centre over phone no. 22788839, 22776093 and they lodge my complain and provide to me complain no. 1270 on 21.05.09.
But their service centre is sending no one to solve the problem. We have requested them repeatedly but no action has been taken. I talked to Delhi Head people on mobile [protected] and he told your complain will be attended within 1-2 days but still my complaint is pending. So many times i called to Delhi head but no action has been taken so far. In this summer, without a properly working fan, our lives have become miserable. Expecting an early action in favour of a suffering consumer...
Thanking you,
Manish
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