[Resolved]  Poorvika Mobiles — Poor service in karur branch

Address:Karur, Tamil Nadu

I purchased a fly mc105 model in poorvika mobile showroom, karur branch
Without any concession on[protected]. Unfortunately, while charging the
Phone, the mobile charger burnt out. On[protected] i brought it to their
Notice at the karur branch. They advised me to go to fly, trichy
Ervice centre. After four hours roam in trichy town, very shameful to
Ay that there is no fly service centre at trichy. After prolonged
Argument on[protected] with their karur employees, they taken back the
Mobile with all accessories with original package informing that they
Will send it to chennai. But till date no positive response from your
Poorvika karur branch. When i went in person, they never bother about
The fate of my mobile. Hence i got doubt, whether they have sold out my
Mobile or really it is with the service centre.
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Mar 14, 2017
Complaint marked as Resolved 
Verified Support
May 17, 2016
Poorvika Mobiles Customer Care's response
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.
Complaint comments 

Comments

with reference above, please correct date of mobile repair on 30.07.2010 instead of 30.08.2010
and given my set for repair on 03.08.2010 insetad of 03.09.2010. please correct my dates and
get me justice at the earliest.
Hi Poorvika Team

Your Guys Are Cheating Me

I bought Sony Ericcson Cedar Handset from Poorvika Showroom Located at Hopes College Coimbatore, There is offer going on that day that is Bluetooth Headset free for Cedar Mobiles but no body can tell regarding this offer, i know that offer, after i left out from your showroom, then i go to that showroon asked that sales people he is not give correct reason & proper response so i am very upset & also i am sorry to say this Here after i am not buy any handset from POORVIKA and i am not refer anybody for Poorvika mobiles

Before that i bought 4 Handset from Poorvika i have that bills also

Thomas
[protected]

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    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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