Popular Maruti — Poor customer care (after sale)

 
3 Reviews
 jayapalk
I purchased the new ALTO car from Palarivattom Popular. I did not get the second key of the car.

On the day of delivery, when I asked one salesman sad, it is given to SBI bank since it is a car loan.
Later my friends said, these days, they do not give the key to bank. So I went and asked the shop again. Now the salesman tells that they had already given both keys to me on the delivery day.

How can i get the second key now? I do not want to waste time with the salesman who is not honest in his words.
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Comments

On 24th April I locked my car with key inside near railway station kollam. I called the popular helpline no. [protected]. One person came and release the key. He charged Rs.200/-. He didn't gave me any receipt. Compare to other maruthi service centres the amount is very high. Please give reply for this as early as possible. My vehicle No. KL-02-Y-2748. Alto. sayiktra@yahoo.in.
I got the second key after my 1 month follow up !!!

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    Customer satisfaction rating
    4%
    Complaints
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    phone
    +91 484 233 0039
    +91 484 234 4345
    1-800-1238090
    location
    Kuttukaran Centre, Mamangalam, Kochi, Kerala, India - 682025
    Popular Maruti - Poor customer care (after sale)