[Resolved]  Preeti Slim Fitness Centre — Cheating about non refund of Money

I went to Preeti Slim Fitness Centre at Dattadham Bldg, Near Datta Mandir, Dhahanukar Wadi, Mahavir Nagar, Kandivali (W), and Mumbai on 3rd June 2009. Due to the aggressive advertising strategy of Preeti Slim in my locality and even in the leading News Paper like Mid Day, Times of India and Hindustan Times, I became very much desperate to join the sliming centre for reducing my weight faster.

On 3rd of June 2009, Asst Manager of the centre took my BMI and offered me 20Kg reduction plan with the one time cost of 25000/- & treatment would be given until I lose this weight. I was also told that I would get all assistance from Dietician & other panel members in achieving this & I may have to come 2-3 times a week for 90 minutes.

Due to the monetary constraint I opted for 10Kg reduction plan & paid Rs 12500/- upfront on the same day vide ICICI debit card. That day only one treatment of vibrator for 20min was given. My measurement was then taken on that day & I could not meet a dietician on that day. My next session was fixed on 8th June 2009 at 7.30 & I got a treatment in two sessions with vibrator and Heat Therapy. My weight was taken before the treatment & after the treatment. That Time Ms Gouri, Dietician gave me one form & told me that I have to meet Psychiatrist, Physician & then my video shooting will be done for recording the figure appearance. Then I was told that I have to come empty stomach or with very light meal in the afternoon without any food at least 2 hour before the session. Ms Gouri, Dietician, did mention that I have to follow a diet which will be given to me in the next round of session & then I have to maintain my weight subsequently. I was not aware still that if I do not able to maintain the weight which was taken after the last session then I would be deprived from taking the treatment next time. I would have to go home without session. I learned this fact when I had visited on 3rd time on 11th June 2009. After the session when I came to know about policy of Preeti Slim to get rid of Obese People after taking out their money by not allowing them for the treatment if they do not maintain the previous weight.

All the rules & regulations of Preeti Slim are still not known to me. After learning this fact I immediately decided there & there that I expressed that since I was not knowing all the rules & regulation which are basically made to cheat the people & never been told to the consumer before taking admission to the centre, I want to discontinue and I requested the Asst Manager Ms Rupali to refund of balance amount after reducing the legitimate changes of the 2 sessions. I was told that time that I would be intimated about the same on 12th June. After calling of 2-3 times Ms Rupali, Asst Manager spoke to me & then the Sr Manager Ms Khan spoke to me & told me that no amount would be refunded and I have to follow the rules & regulation.

My question is still unanswered by them that why these rules & regulations have not been told to me at time of full payment of Rs 12, 500/- and why Preeti Slim refrain the consumer from taking treatment if he/she does not maintain the weight taken in the previous session. Such type of trade practice is not in the interest of the consumers & infringed the rights of consumer. I am still ready to fight for money and urge to all the regulators to stop this practice of Preeti Slim Clinic immediately and help me in getting the refund of legitimate amount as I have a fear that many people have lost their money & fooled by Preeti Slim.

R B Prabhune
Was this information helpful?
No (0)
Yes (2)
Complaint marked as Resolved 
Preeti Slim did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned. Preeti Slim customer care service
Complaint comments 

Comments

This is for all people who buy into the illusion which clinics like prettislim sell to people who are want to believe that these clinics are there to help them. PLEASE NOTE THESE PEOPLE ARE HERE TO MAKE MONEY OFF YOU AND ME.


I too paid 33, 000 for 8 sessions o[censored]lippo at prettislim. After the payment was taken by Harshida in her cabin, the dietitan after making me wait for 25 minutes took me to her cabin under the pretex of giving me a diet took my signature on a piece of paper that mentioned that I would not be refunded any money under any circumstances. Yes she gave me prints of recipes and list of foods I must stick to. At that point i was salivating for the loss of cms committed to me, so I signed without a thought. I was promised verbally that the first session would result in a loss of anywhere between 8 to 10 cms. When my first session resulted in a loss of just 6 cms I was enlightened by the staff that while they call it spot reduction, the loss will be counted as per the total of the measurement taken from 3 different areas. So evidently there is no visible loss, and i was informed that I should have maintained this loss when I come in next!!!

When I confronted Harshida about this she said she will get back about why I did not get the loss committed. When I told her that since I did not get what was promised i want my money back she put me through another person. This person tells me I will NOT get any refund under any circumstances since I had signed to that effect. When I asked for a higher up she tells me she is the higher up. Who owns prettislim? no answer. She gives me a generic email id at which I can write but no name. In fact even on their website there is no mention of the owner/s. How professional!!!

I have nobody to blame but myself for falling into their lies and the illusions they build with their advertisements and talks (most of it cleverly worded lies). If people have gotten results at prettislim, why do they need to cheat people with a nonrefundable policy.

It is fair to say that when one puts in his/her own effort one will get the results. But that was not the deal when I paid them the money. I was told that the machine will result in a certain amount of loss of fat to start with and I found out the ugly side of the story later.

Of course they will continue to sell the way they are, but all my fat brothern who are looking for a quick fix. There are other financially expensive ways, try those but don't add the woe of being cheated to your woes of fat...

Here is the irony they have a psychologist on board to help you rid the stress, it doesn't matter if they are the ones causing it.

AVOID Prettislim
The mechanism of loosing weight through these slimming centers itself is not correct. I had joined pretty slim in Oct 2009. and lost about 9 kgs ova 6 months with lot of pain as the increased weight after session was cut down by my dietician using detox diet. In those six months life was full of detox and detox and detox... and later when it came to maintaing weight without pretty slim... it was just so impossible to maintain it without following detox atleast twice a week.. and diet without inclusion of rice or not more than 5 chapatis a day... and dis resulted in excessive weight gain after leaving pretty slim... slimming centers are definately not an option to loose weight..
yeah and it is [censored] impossible to maintain 200-300 grams u loose after every session as that iz just temporary loss which happens as u sweat a lot after heat session... n next session if there iz gain in weight den hell yah "DETOX"
All those talking positive about this Fool Making Center are either employees or fake IDs - I undertook 8 sessions of laser treatment for my chin hair as the consultant at your Kandivali center Ms. Neha was very convincing. To the point that she told me she herself had done it and asked me to touch her skin to see the results. Even after completing all my sessions and following the procedure on medication, my growth has now infact got worst then before. On informing the consultant (neha was not available) she told me she will speak to her Mgr on the same. But reverted by saying I need to take additional 6-8 sessions. the team is extremely incompetent and undertrained.
hi,

My name is rajul shah. I have joined prettyslim kandiwali for u lipo treatment. Amazing result. I lost 42 cm from my tummy in just 8 sessions. u lipo has worked wonders on me. i did gym, yoga, walks everything to get my pre pregnancy figure. But no luck. only U lipo helped me achieve my dream figure again. Plus there is no pain, no burns, no sideeffects. Dr priya gave this treatment to me in prettislim. Doctors are good in their work. i want to thank my dietitian chandni for her continous support and guidance. Dr doshi also diagnosed my hypothyroid and treated the same.

I started using pedometer after prettislim recommended me. Now i know how active i am through out the day. i also check my wt every week in personal scale. it helps in maintaining wt.

thanks to prettislim. It is slightly expensive than other slimming centers but it is worth it. i recommend it to my friends.
Hi i have also joined priti slim n at the time of joining they didnt tell me abt the maintainence of weight which they should say n explain. i took a package of 10kgs weight loss n 10 tummy tuck sessions in 17000. i got a session on the first day n after that when ever i came they checked my weight n send me for a tuck i took 5 tucks n then asked them y am i not getting a session they said ur weight isnt maintained n when i asked what is it the said after every session if i loss 100gms also then when i come back it should be the same. i said if i can lose n maintain weight then what have i come here for now its 10 mnts i go there n come back no session is given. i was so motivated in lossing weight now i feel sick n tiered. THEY ARE BIG TIME CHEATERS. PLS DNT WASTE UR MONEY BEHIND THIS... PPPPLLLLLSSSSSSS
hi mrs mukherjee an existing client in kandivali branch was shock to see to cctv cameras in the centre which is highly not acceptable..in the counselling the counsellor saw my tummy area..is this a slimming centre or they make people fool by installing cameras at every corners.this issue would be taken to the media...cheaters..bogus prettislim...
Hi all,
I have tried other slimmimg clinics and faced similar problems.They do not brief before we pay the money. After paying the money i realised that i would have to maintain the weight lost in the previous session, which i could not maintain. I did some quick thinking and immediately shifted to u-lipo and adjusted the fees. u-lipo is really good with good results and no tension of maintaining weight! But ofcourse one has to be careful with their diet.
I am also the victim of Pretti Slim, those who want their unused sessions money back can contact me on [protected], we can all together visit their center and demand for refund.
For all who are looking for refunds...

If you have paid money to them and you are having receipt for the same, plz go through the receipt terms & condition and still think you are cheated. Pls go to Akosha.com they r the private consumer forum and believe me they are effective.


Rgards
Sandesh
Hi All,

Pathetic clinic, worst staff & bad managers. No results in fact zero results & total waste of time & money as well. just showing all the buying products, expensive one & in spite of buying no results, & keep you on crash diets. i ll just recommend not to even think of pretti slim for weight loss.. just know to fool people around. U - Lipo doesn't work. keep u on a so called 3 day diet where in u ve to just stop eating everything & at the end it doesn't work. regains back. why this so called brand is there i really wonder ??
Prettislim U lipo worked for me. I signed up for 8 treatments o[censored] lipo tummy tuck and side tuck. In 2 months, i felt lot of difference in my tummy. Even a physician is available for medical consultation in prettislim, apart from dietitians & physiotherapists. Apart from reduction in my tummy circumference, my cholesterol has also come down. Thank you doctors. Thank you prettislim.
Dear all,

I had a good experience with U lipo at Prettislim. My doctor aparna was very good in her treatment. She focussed on my problem areas. Also my dietitian neena was a good counselor. She guided and motivated me well. I also followed their suggestions. I got very good results in tummy and thighs. I think arms results could have been better. But i know arm fat takes more time. My doctor has suggested me to renew for Arms, as this fat is more stubborn. Thanks Prettislim.
hiiii. i appreciate that u told this because i was suppose to enroll but now i will not. these people are fraud it means. thanks for the awareness. Also i hv some suggestion for your money refund. i think u all together should go to media (but news channels not newspapers). see if they can help u.
I WAS PLANNING TO VISIT AND GET ENROLLED FOR TREATMENT BUT AFTER READING THIS COMPLAINT I FEEL THGAT COMPANY DOSENT BELEIVE IN TRANSPERANCY AND ETHICAL BUSSINESS.IF THE COMPANY IS SO CONFIDENT OF THEIR TREATMENT THEN THEY HAVE TO DISPLAY THEIR TERMS AND CONDITIONS CLEARLY AND ALSOI COLLECT 50 PERCENT OF THEIR PAYMENT AFTER TEREATMENT. IS OVER OR GO FOR MONEY BACK POLICY SO THAT THE CUSTOMERS FEEL COMFORTABLE.
I have visited Prettislim clinic but doesn't found any kind of these behaviour rather the treatment they provide was really best treatment and that to without any side-effects. The service is awesum. The U-Lipo treatment which I opted for is really effective. I am very satisfied with them.
Prettislim Clinic are uses advanced technology for weight loss treatments and they safe for human body & very much effective. The doctors at Prettislim Clinic are highly qualified, the dietitians suggest best diet. It is one of the best slimming centre, I took my weight loss treatment & very much satisfied with Prettislim Clinic.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fitness One
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    29
    Pending
    0
    Resolved
    5
    Fitness One Phone
    +91 44 2647 4222
    +91 44 2644 7422
    +91 44 2647 6222
    Fitness One Address
    No.17, Lakshmi Street, Behind LIfeline Hospital, Kilpauk, Chennai, Tamil Nadu, India - 600082
    View all Fitness One contact information