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[Resolved]  Premier Gas Agency (HP Gas) - Sector 27, Chandigarh — delay in supply

Dear Concerned,

Last time, I booked my cylinder on 16 Sept 09 but got the delivery on 21 Oct 09 (i.e. delay of 21 days) and that too on repeated requests. Their manager Mr. Basant Pandit and Mrs. Kamlesh assured me that this will not happen again.
But again I have booked cylinder on 14 Dec and I got my supply on 25 Dec (after delay of 10 days) and that too with arguments with the manager (Mrs. Kamlesh).
Inspite of feeling sorry for delayed supply Mrs. Kamlesh and Mr. Basant Pandit misbehaved with me.

I want that some strict action should be taken against these people as it is a routine process for these people to harass the customer.
It is my humble request to take this matter with higher authorities so that the genuine customers should not be harassed.

Looking for a positive response from your end.

Thanking you,

Your truly,
kiran verma
[protected]
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

Comments

H P GAS AGENCY — DELAYED SUPPLY

I am a consumer vide connection NO: 633790, booked my gas on 13-2-08, till date gs is not deliverd despite of several request,personally as well on phone. Aprat from the officer who is in Agra is also not serious in this regard

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    Customer satisfaction rating
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    Complaints
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    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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