[Resolved]  Prepaid SIM — REFUND OF CREDIT BALANCE

Dear Sir,



Pls. read all the attached mail. I don't think its imcoplete information. I am wrting this for the last 3 MONTHS ...whats the hell going on...different different every time...do you all think we are FREE to write every time...its all clear like GLASS...you can read all the answer from AIRTEL EXECUTIVES and I don't think I have have to write again unless you don't want to take right action and refund the CREDIT BALANCE...OF RS 550+++



Thanks and best regards



Parkar

[protected]

[protected]




[protected][protected][protected][protected]
From: [protected]@airtelindia.com
To: [protected]@hotmail.com
Date: Mon, 20 Jul 2009 20:10:39 +0530
Subject: Re: [protected] [|BAL|[protected]|[protected]|]

Dear Sir/Madam,

Thank you for contacting Airtel.

We understand from your previous interaction that you have expressed concern over non receipt of recharge amount for your Airtel number [protected].

We regret for the inconvenience caused in this regard.

We regret to inform you that we are unable to process your concern due to incomplete information. Hence we request you to provide the activation date of your SIM card and SIM number for prompt action.

For further assistance, mail us at [protected]@airtelindia.com.

We value your association with Airtel.

Warm Regards,



Mohammed S
Customer Care Executive
Bharti Airtel Limited

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.


[protected]Original Message[protected]
From: [protected]@hotmail.com
To: [protected]@airtelindia.com
Cc:
Sent: 20/07/2009 16:26:53
Subject: RE: [protected] [|BAL|[protected]|[protected]|]

Pls do necessry ASAP. really i don t know whats going on...different reply AIRTEL Exe...pls. some one to read all the mail and resolve this issue at earliest possible...


We would like to inform you that your recharge amount of Rs.395 - has already been credited to your account on 03 04 09 as per our records. some is wrting you number was deactivarted since 31st december 09 and POST PAID mobile...so what i can understand...pls...some one to reply

Thanks and best Reagrds

Parkar




________________________________

From: [protected]@airtelindia.com
To: [protected]@hotmail.com
Date: Mon 20 Jul 2009 14:24:19 +0530
Subject: Re: [protected] [ BAL [protected][protected] ]

Dear Ms. Rani

Thank you for contacting Airtel.

You have expressed concern over non receipt of recharge amount for your Airtel number [protected].

We understand your concern and will work towards resolving the same.

We would like to inform you that your recharge amount of Rs.395 - has already been credited to your account on 03 04 09 as per our records.

For further assistance mail us at [protected]@airtelindia.com.

We value your association with Airtel.

Warm Regards


Suganya Krishnan
Customer Care Executive
Bharti Airtel Limited

Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.


[protected]Original Message[protected]
From: [protected]@hotmail.com
To: [protected]@airtelindia.com
Cc:
Sent:[protected]:34:13
Subject: RE: [protected] [ BAL [protected][protected] ]

Dear Usha Rani

Sorry to inform you that this number was not POSTPAID number. I was using as PREPAID number only and that is why I could recharge of Rs. 395. Pls. for GOD sack I need my money back and don t want to write mails and mails. Your Airtel Relationship Center told us to call AIRTEL to resolve the issue. Even Airtel Relation Center Manager of Tilak Road Pune could understand the situation and all the problem and he accepted that YES your number will be activated with Balance of credit. He issued new SIM CARD but all in van...pls..pls...do some thing or send me mail ID of higher authority...if you can t do it...it is too much...i am looking for my money for the last 3 months...I NEED MY HARD EARN MONEY...

Parkar








________________________________

From: [protected]@airtelindia.com
To: [protected]@hotmail.com
Date: Mon 20 Jul 2009 10:58:08 +0530
Subject: Re: [protected] [ BAL [protected][protected] ]

Dear Mr. Parkar

Thank you for contacting Airtel.

You have inquired about contact details of Pune Airtel office regarding concern over refund for your Airtel number [protected].

We regret for the inconvenience caused and will work towards resolving your concern.

As informed earlier the mentioned Airtel number [protected] in postpaid account has already been permanently deactivated with effect from 11 09 2007.

Further we request you to contact the nearest Airtel Relationship Center to process further.

Please find the attached Airtel Relationship Center address for your reference.

For further assistance mail us at [protected]@airtelindia.com.

We value your association with Airtel.

Warm Regards

Usha Rani

Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.


[protected]Original Message[protected]
From: [protected]@hotmail.com
To: [protected]@airtelindia.com
Cc:
Sent:[protected]:50:14
Subject: RE: [protected] [ BAL [protected][protected] ]

Dear Bastin


First of all thank you very
...Rest of the message is truncated.
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