[Resolved] Printer Canon Imageclass Mf4412 — problem in xerox

prshah

from Shoranur, Kerala

Address:

Sabarkantha, Gujarat

I HAVE PURCHAGE CANON IMAGE GLASS MF4412 PRINTER ON 14TH MARCH2011
I HAVE COMLAIN FOR SOME PART OF XEROX NOT SHOW DARKASORIGINAL
COMPANY SERVICEMAN CANE ON 18TH OCT.MR.PRATAP
AFTEROBSERVING 5 MINUTES TOLD ME TO CHANGE SOME PART OF PRINTER & IHAVE TO PAY RS. AROUND1800.00
ITOLD HIM THAT IHAVE WARENTY PERIOD FOR1 YEAR
BUT HE SAYS THAT YOU USED LOCAL POWDER GOR REFILLING SO YOU HAVE TO PAY.
I ASK HIM CANON NOT PROVIDE POWDER TO REFILLING TONNER SO WHAT WE HAVE TO DO?
HE ANS.ME THAT IS YOUR PROBLEM.
SO.NOW WHAT I HAVE TO DO?

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sahil_oct31

from Dharmsala, Himachal Pradesh

i have pur. canon copy/scanner mf 4412 on 11.01.2012 and i called customer care twicly regarding the tonner .then mr. kuljeet singh came for observing/servicing my printer and he checked & opened every part of the tonner .After that he said now u can use it .its ok..but in the mean while say month of may 2012 again i was having the same problem (having black straight lininng on the plain or printed paper).so i called again to the care centre for service and this time he said that the tonner is already refilled & every part of the tonner is open .so we cannt help u to sought out your problem of printer ..Now wht i have to do ? with canon!...i invested my preciious money on that kind of product from company like canon who dont have a sense of loyalty & durability with products and its self...
sorry for submiting that kind of comment because i wasted my money

sahil_oct31

from Dharmsala, Himachal Pradesh

even i didnt refill any kind of tonner from the dateof 11.1.2012-till date 19.09.2012..
sir i[censored] can help me so please do reply after having a look on my matter of problem ..