[Resolved]  Professional Courier — Non Delivery of Con. Note No.MNS55512377 dated.16.6.2008

A courier from your Marineline Branch was booked on 16.6.2008 under Consignment Note No. MNS 55512337 containing important documents. The documents were sent by Mr K.K.MIstry, Mumbai to Mr C.P.Shukla & Company, Lucknow. Till now neither the documents have been delivered at Lucknow nor any information about its delivery being told to us.
The required charges for your services have already been paid in cash. I have contacted your Marine. line office and discussed with Mrs Madhuri, One other Madom she did not tell her name and Mr Durai. They did not provide me any help. I also contacted your customer care and lodged complaint no.3793. I further contacted Mr Ramesh, Manager Operation and many others but all in vain.
The documents are very important and i may suffer heavy losses if not delivered within reasonable time.
Kindly urgently look into the matter and ensure delivery of documents at lucknow without any lapse of time under intimation to me.