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[Resolved]  Professional Courier — Material inside parcel changed at receiver end

Consignment No:KUR[protected] dated 17th Aug'10

This is to inform you all that, I have made courier on 17th Aug'10.

The delivery address is
Sudipan Paul
I-3, Lavannya Villa
Prantik, Nayabad
P.O. Panchasayar
Kolkata - 700094

Before booking the parcel, I clearly mentioned what was inside the parcel i.e. a Rakhi & a T-shirt make Instinto F, greenish yellow striped with black.
But, when the same delivered at receiving end, it was found after opening the parcel that the original material replaced by a old red striped T-Shirt without the rakhi.
I lodge a written complaint with head office in Mumbai but till date no response received, just telling they are verifying the document.

Also Kolkata courier branch not picking up the phone, tried several times.
So, I inform this to Mumbai office.

I come to know about many cases from colleagues and friends and also people online and many are crying that either their part of parcel has been stolen or full parcel is missing. I am surprised to hear how this kind of ILLEGAL companies are doing business openly in INDIA.

People are saying you need to take lot of time to file a case and get it resolved. Who have the time?

But, it should not be the case. We should not let cheaters steal our goods and still do the business in INDIA. This will promote illegalities and give opportunity to many other companies to cheat innocent people and still continue with their illegal activities.

We should raise a voice against these kind of crimes.

When you search online you find that people with anger saying to rename their organization as UNPROFESSIONAL COURIERS.

I really could not believe how these people continue to do the business in India.

Request you to take immediate action on these courier.


Samir Rakshit
Complaint marked as Resolved Aug 13, 2020
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    The Professional Couriers Address
    No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada, Navi Mumbai, Maharashtra, India - 400705