[Resolved]  Professional Courier, Mavelikara — Non delivery of courier docouments even after 7 days

Sir,
I was send a courier from Trivandrum Office in Kerala to Mavelikara Office in Kerala of the Professional courier company on 23rd Decmber, 2008. The ref no. given to us is 525286 dtd. 23/12/2008 which they say has been sent by manifest no.556113. On enquiry from Trivandrum office, the recepient office - Mavelikara has informed the receipt of the document on 24th ie., the very next day. I went to the Mavelikara office to enquire about the same on the 27th and I was informed that there is no document in my name in their office. Today it is 29th ie, a full week after the despatch and still now I have not received it.
Sending a document by courier is done to speed up the delivery safely. When I wanted to talk to the Manager of the Firm, I was denied the facility.
It is very pitiable to have such a very bad behaviour, and so I want to get a punitive action in this matter and to rectify the procedure so that people can get justice.
I submit this in the hope that I will be given advice on the legal steps that I should take to bring the wrong doers to light.

George Alexander
Thannimoottil House
Kandiyoor,
Mavelikara - 690103,
Kerala
Telephone[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Even I faced the same case from Professional Courier, Mavelikara. My item from flipkart.com is not delivered even after 2 weeks. when flipkart.com asked the Mavelikara center about this, they said that I have informed them that I will pick the item from their office, which they didn't even call me.
Anyway, flipkart.com took back the item and is delivering by other courier service.

Jijo Jose
Same issue here...the proffesional courier guys are not delivering the product..they need the customer for the pick up..damn...tried to contact the proffesional courier corporate office...top down approach :D waiting for any resolution from the courier partners...wondering why they are having partnership with the e-commerce sites..if they are not going to do it give the task to some other couriers..

[protected]@gmail.com

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