[Resolved] Professional Couriers — Some items stolen from the Parcel
I have Sent one Parcel from Banjara Hills, Hyderabad to Autonagar, Visakhapatnam, containing Dress Material as gift worth Rs.800/- to my Brother-in-law (for his daughter) vide Consignment No.HYD07989749 dated 24.07.08 and paid Rs.90/- for 2 kgs. weight as asked by them. The Parcel contains 4 sets of Dress Material. I have not mentioned that in the Declaration. I have only mentioned Dress Material worth Rs.800/- As per their guidance I have made it stitched in a cloth cover also. The Parcel was received by my brother-in-law and sister. The cover is in good conditon means outside stitched but inside material is not as arranged by me and only 2 (two) sets of dress material is there instead of 4(four) sets of dress material. They called me and asking how many you sent. I told four - green, blue, pink, and yellow. They shocked and told only two - green and blue there, no pink and yellow.
For everybody's surprise they are our company's regular courier service personnel, daily they pick-up and deliver covers. With that confidence I gave them.
When I called their office the girl who lifted the phone asking me four dresses worth Rs.800/- is it? each dress Rs.200/- ? Rs.200/- or Rs.50/- that is not the matter. I gave you a parcel which contains dress material, you agreed to deliver at a cost of Rs.90/- I paid the money. So you have to deliver the goods as it is. Stealing is not your business. Is n't it?
I told that girl and even their branch incharge that I will make it deducted from their courier bill of our company. The branch incharge denying and telling that is credit and yours is cash. How can it be? You are providing service to our company in confidence that they will pay money. But we have paid you cash in confidence on your company - Professional Couriers. But you and your Company failed to keep our trust any more. I shout and tell the whole world not to trust your company - Professional Couriers - Stealing Company.
Complaint marked as Resolved 2020-08-14 00:23:14