Provogue — Bad quality of Sunglasses
Myself Sapna Gupta, I had purchased sunglasses of Provogue from Shoppers Stop. Details of my bill are as follows:
Purchasing date: 7 April 2009
Cash Memo #: 8589
Store ID : 125
Register : 001
Item No. :[protected]
I need to register a complaint for the same. I am deeply disappointed by the quality of the product sold.
1. It gives a rainbow reflection in the sun light.
2. Polish has come off in a very short period.
3. There is a crack in the joint.
I had already submitted this complaint and sent the sunglasses for exchange to Shopper Stop, but I got a call from the authorities claiming that the glasses will not be exchanged.
As a customer I demand an explaination as to why your Customer service is so poor.
Its Clearly mentioned in the warranty card about best quality and scratch proof polish.
Please do the needful as soon as possible.
Thanks and Regards,
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