[Resolved] Puma — defective puma t shirt

[Resolved] Puma — defective puma t shirt

N nishant kaushik from Panipat, Haryana

i nishant kaushik had purchased a red colour puma t shirt from puma outleet kamala nagar on 2/06/09. after a single wash its colour faded ( while purchasing this i had asked the sales man about this that its colour will fade or not and he told me it wil not fade and he also said " sir this is a brand, then what will be its use"). i went to there showroom with this problen and told them the story and they said they will try to replace it but now they say that its not there responsibility and hence i have to wear the faded t shirt and even they are not talking to me properly and not allowing me to talk to there manager. i also have a bill of the t shirt. i please beg you to help me in this as i feel cheated by the above mentioned company . yours sincerely NISHANT KAUSHIK [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

sara_cc

Same here ... only got messed up twice ... once for a PUMA logo fade ... and the next time it was bad stitching at the edges ... at PUMA. Garuda Mall

richa singh

from Noida, Uttar Pradesh

I bought Shoes n T-shirts from PUMA STORE- SHIPRA MALL(GHAZIABAD) .there was some problem regarding stitching and size...but the arrogant store owner just don't seem to listen up...these guys are so illiterate they just don't seem to understand what you are asking...they just don't bother for the customers..once you have purchased they will treat you like a ...as if they have paid for your stuff...so guys next time you enter PUMA SHIPRA MALL _____PLEASE ENTER AT YOUR OWN RISK... its unbelievable that CUSTOMERS are NOT IMPORTANT FOR PUMA

A consumer

from Delhi, Delhi

puma is really very worst company. I know about it. it imports samples only from Germany. and reassamble all materials from local vendors.

verma_pradeep3k

from Gurgaon, Haryana

we are regretting that we have been using puma stuff all around from last 6-7 years. My wife bought
shoes worth 8000 in feb this year, barely used, torn from area after laces in just 5 sessions of aerobics. Stupid store guy telling me the terms of warranty was 3 months. I told him how much we must have spend on puma stuff in past years and that the kind of response you are giving, I will nerver come back to puma ever and will share our experience with others, dint make any difference to the franchise because they calculate only today's loss and profit. Not bothered about brand

verma_pradeep3k

from Gurgaon, Haryana

posting my details against above message.Pradeep Verma,
Gurgaon, phone,[protected]

store that I am refering to - Puma at level1 of Ambience mall on NH8 in Gurgaon.

addition to above meassage - the store guy confessed that the defect is evaluated and found to be manufacturing issue covered in warranty but thas lapsed. I have lost trust in this nonsense brand