Puma — Complaint :- karol bagh puma outlet new delhi

Address:

East Delhi, Delhi

I had made the complaint to puma, but no action was taken on the same. I am bearing the loss of 2000 Rs.

Dear M/S Puma,

This is to bring to your kind notice that I recently purchased a jacket from your Karol Bagh (New Delhi) outlet, Unfortunately, it was wrong in Size, at the time of purchase i was told that the size will be exchanged in SALE within 15 days from the date of purchase also from any outlet in NCR, but because of non availability of color it was not exchanged in Gurgaon.

Now I came back to Karol Bagh all the way from Gurgaon to exchange the size, the people working there do not bother to respond to the customer, they behave so rudely (I dont know what sort of staf[censored] keep).

Today I was planning to purchase some other stuff as well, but because of such a pathetic service of your outlet people, I don't want to purchase any item from Karol Bagh outlet, as I love your products.

Please ensure that wrong commitments will not be done to customers, and behaving properly is the key to success.

Please revert and make sure that other customer will not suffer because of your wrong commitments.