[Resolved]  Punjab Roadways — Misbehave by driver

Address:

Jalandhar, Punjab

Hi. My self S K Arora from Panipat, yesterday I travel from Jalandhar to Panipat by A/C bus no.PB 08 _ S 0629.PUN BUS . Jalandhar depot. from Jalandhar bus stand at 11.20 PM on 30 Sept. when I buy a ticket for Panipat from ground staff at ticket counter and He insure that it bus drop me at Panipat bus stand and i buy the full fare ticket no 080191 Dt.30/09/2011 time 22.43.46 HVAC 2x2 .Ist Complent . When we reach at Rajpura, driver stop the bus at Eagle Motel for refreshment at 1.50 AM and ask us this bus will stay here only 20 minutes, but your driver of the bus came back after 1.15 Hours at 3.05AM,when we asked driver why you take more time he says it is not our fault ,The hotel people are never provide food earlier.When i asked kindly see the time the time is valuable,He shouted to us and asked no need to argument with me, Went to hotel manege and ask question for delay. WAS IT IS CORRECT. Main Complaint. AT 5.20 AM Early and Dark Morning when we reach at Panipat Toll plaza your staff asked me and one more passenger to leave the bus at here,This bus Goes by fly over, we never went to bus stand, we both request him please drop us at Bus stand because it very far away from here and this time there are no any way to reach in the city, but he refuse our request and asked we have no any Route for went to bus stand and city area This bus always goes by toll bridge and today why we change our sehdule and shouted drop the bus now otherwise i run the bus for delhi. i told him i have valuable in my bag and the time are not good to went by walk to reach city bus stand kindly drop us in the city because bus stand approx 3/4 Kmt.from toll plaza and run the bus by city bus stand. he shouted to me again for leave us at same place.I told him at this time no any traffic and block in the city why you worried about time, At Rajpur you waste lots of time but her this time if you run bus from city side you can reach easily other side where you leave fly over but he refuse and ignore us. Then i see one contact no write in the bus for public inconvenience,i Dial the no.[protected].same time we are in the bus and still the bus stand at after the cross toll plaza and one officer are there who asked as T M Jalandhar I,He attend the call and I tell him the same and he asked me to pass the phone to driver ,The driver asked him at this time we never get any passenger for delhi at panipat bus stand and why we run the bus from city we move via fly over to delhi every time and now this time we also went via fly over.Driver asked me officer say O K and move via flyover and drop the passenger at Toll Plaza, After discussion the driver run the bus to delhi via fly over, I request again but he refuse our request and went to delhi side,After cross the city approximate 8/9 Kmt.at delhi side he stoped the bus again and asked to me drop the bus at here or you leave the bus at delhi ,I never stop the bus again, we have no option and we both drop the bus at there and went back to city side.Was the behave of driver are good and Great.I have high valuable in my bag and there are no alternative to reach city easily and if any misshape in the dark morning who are the responsible for it. Was the Bus have no any route to drop the passinger at panipat bus stop if the bus have no route to panipat bus stop why you issue the ticket for panipat. Was the people pay more for harassment. Was the safety of passenger are not your motto. Was the Behave of your staff are excellent. Was the put any board to All bus stand in punjab THIS BUS GOES TO DELHI VIA PANIPAT FLYOVER. Sir We love this service to provide us by you From Ist day start the service by you we avail and preffer to travel with your A/c buses.every time we tried to travel PUNBUS A/Cand Gold line in replacement of our personnel Vehicle. But behave of your staff are convince the message us , PANIPAT PEOPLE NOT TO TRAVEL WITH OUR BUSES. Kindly tell us your all A/c buses are allowed to pass apnipat by toll bridge if route are via panipat why your staff harrash the public and why they never went to bus stand. Hope for justice and tahe the nessery action against the Driver and conducer for misbehave with me. awaiting for justice Thanks .