[Resolved]  Pure Aqua Solutions — Servicing the AquaGuard water purifier

I purchased an Aqua Guard Booster model water purifier about 4 years ago. I got it covered under AMC (Annual Maintenance Contract) with PURE AQUA SOLUTIONS for 2 years for Rs. 1850/- (Invoice no. 326 dated 06-May-2008). The period of the contract is 06-May-2008 till 06-May-2010. During this period they are supposed to replace Carbon 4 times and the Filter 2 times. Carbon requires to be replaced after every 6 months. I phoned their service personnel Mr. Sameer (Mobile no. [protected]) for getting the Carbon replaced. Initially he said that he will come tomorrow & get it replaced. But his tomorrow never came. Now he doesn't respond to my phone calls. Please suggest me what should I do.

His shop's address is as below:

Pure Aqua Solutions
[protected], Street no. 3, Tarnaka, Hyderabad - 500007.
Mobile : [protected]
Email : [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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