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[Resolved]  Pure It Battery — Helpline Number is not responding

I am having Hindstan Lever Pure it water filter and the battery is Due for change I have been tryinng the Help Line Number [protected] from 16th June 2009 Moring to Till evening but the number continus engage.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  62 CommentsShareTweet

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we've been trying to reach you since morning for the battery change, but in vain.
I am daily ringing to water pure it helplines for battery replacement but anyone not responding from last 4-5 days
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sir!
i having a pure it watre filter. its buy from your safe water zone - alambag, lucknow, U.P. but in present time my new address is your safe water zone aliganj, lucknow, U.P. my problem is - all paper are missing and in nearest time my pure it bettery is time out. then how can replace it.
As I am a customer for pure it, this is second time going to change the candle, as the life span of the candle is very short. In this scenario, not possible to change the candle in every after 2-3 months. Please take it as a remedial measure to satisfy the million of customers.
Battery is not working and nobody is responding to calls on helpline.
I have ordered for recharge battery on 30 th oct 2009 but no respond till now.in between i made call to helpline twice, but there was no response.this is very poor management from pureit.
Hindustan lever is providing sales after service for its kit change never expected it from big brand name like it. to buu pureit is a mess, go for some other...
battery is not working and some leakage water from the system. I need your help my cell nmo [protected] and [protected]
The battery of my PURE IT is down and there is some leakage in the system also. We need urgent help of your service personnel's help for both changing the battery and also to stop the leakage.

Please send the service personnel immediately.

P V Jayakumar
Powa, Mumbai
Mob. [protected]
Dear. Vikram Singh,

This is with reference to your comment on this website and the concern you have with the Pureit.

At the outset would apologies for the inconvenience caused to you due to servicing you from our end.

We are keen to have your concern addressed immediately.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured for continued support always.

Regards
Pureit Team
Dear Mr. Dilip Kumar,

This is in reference to your blog posted on https://www.consumercomplaints.in site regarding your concern on GKB Delivery

We would like to thank you for taking the time and effort to reach us and provide valuable feedback on our product and services.

We would apologies for the inconvenience caused to you.

Our personnel visited you and had resolved your concern & trust the action taken had been done up to your satisfaction.

We would also request you to confirm me regarding the resolution of your concern.

You are most welcome to write back to us for any further queries or feedback regarding our services to pureit.[protected]@unilever.com or call up the helpline @ [protected]
Rest assured of continued support always.

Regards,
Pureit Team.
Dear. Sk Biswas,

This is with reference to your comment on this website and the concern you have with the Pureit.

At the outset would apologies for the inconvenience caused to you due to servicing you from our end.

We are keen to have your concern addressed immediately.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured for continued support always.

Regards
Pureit Team
Dear. Mohan Ghongate,

This is with reference to your comment on this website and the concern you have with the Pureit.

At the outset would apologies for the inconvenience caused to you due to servicing you from our end.

We are keen to have your concern addressed immediately.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured for continued support always.

Regards
Pureit Team
I want pure it water purifier BATTERY

my mobile [protected]

kukatpally

hyd

ap
From last 05 (Five) Days i am trying service person's mobile no. but he is not responding.
This complain is from Bilaspur (Chhattisgarh) 495001.

I need new battery Kit
Since, i have kept this at my Reebok Showroom.
For My customers but i am not able to provide the safe drinking water, but from last five days i am not
able to provide.

My Contact Add.:- D G House, C/o. Reebok Showroom, Link Road, Shrikant Verma Marg, Bilaspur (C.G.)
[protected], , [protected]

Regards,
Gaurav
Pure-it – Battery Replacement

I purchased Pure it water purifier 4 months ago. When I was ordered to purchase it, they sent it within one day. We were really surprised to have a service provided by them.

But after 4 months, when its battery needs to replace, I called 5 times continuously for five days (From 30th Nov-4 Dec 09) on its given helpline no. for Gujarat that is –[protected]. Their always response was to send it within 2 or 3 days. But they didn’t deliver till now. Then what should i do now? My address is-

C/O Ravindra Kumar
Q. No. – D4/5, Birla Copper Township
Dahej, District-Bharuch, PIN-392130
Gujarat

Mobile No.- [protected]
i have also tried to get the battery through the helpline number [protected] for the last 10 days but they are not responding.
I want a battery for pure it but no responsible number for contact
i complaint 3 times at last 4 months to change the battery but no responce bad maarketing for pure it i request all dont use pure it cause of bad maarketing & careless ness of pure it

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    PureIT / Hindustan Unilever
    Customer Care Service
    Customer satisfaction rating
    65%
    Complaints
    1586
    Pending
    0
    Resolved
    1005
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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