THIS UNIT WE HAVE BOUGHT IN APRIL, 2008. 1. WE FOUND THAT SOME UNKNOWN AND SEDIMENTS PARTICLES ARE FLOATING IN THE WATER COLLECTED FROM THE TAP.
2. THERE IS LEAK FROM THE BOTTOM CHAMBER (COLLECTION CHAMBER)
WE HAVE REGISTERED OUR PROBLEM WITH YOUR CUSTOMER CARE CENTER OVER PHONE FROM 29TH SEPTEMBER, 2008 ONWARDS. AT LEAST 5 TIMES WE HAVE CALLED INFORMED.
(REF: 1.C[protected].C0874701 AND OTHER TIMES WE HAVE NOT TAKEN THE NO.)
MY PHONE NO: [protected] &[protected] Was this information helpful? |
This is with reference to your comment on this website and the concern you have with the functioning of Pureit.
As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.
At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.
We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.
You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.
Rest assured for continued support always.
Regards
Pureit Team