[Resolved]  Pure IT — battery replacement

Address:Delhi

please dont buy pure it they have a bug mouth to sell the product . it has been 5 days since i have called these ppl for the battery change and they said 72 hours but no one here. on top of that i will suggest all the people please dont buy the products which doesnt have a good customer support. pure it is a product which is to be thrown away in dustbin after one use because no one will come to help you if something wrong with the product.
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Complaint marked as Resolved 
Verified Support
Jun 04, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Mr. TEJ PAL SINGH,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details .

Rest assured for continued support always.

Regards
Pureit Team
Verified Support
Jun 10, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Mr.Mohan Gupta,

This is in continuation to our conversation and the concerns mentioned in your blog dated 31st May 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you.

Our Service personnel had visited you on 09th Jun 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team
Verified Support
Jun 28, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Miss. Divya,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details .

Rest assured for continued support always.

Regards
Pureit Team
Verified Support
Jul 13, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Mr. Deepak,

This is in continuation to our conversation and the concerns mentioned in your blog dated 07th Jul 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you.

Our Service personnel had visited you on 09th Jul 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team
Verified Support
Jul 13, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Mr. Krishna Sharma,

This is in continuation to our conversation and the concerns mentioned in your blog dated 07th Jul 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you.

Our Service personnel had visited you on 12th Jul 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team
Verified Support
Jul 26, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Mr. Kiran Kumar,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details .

Rest assured for continued support always.

Regards
Pureit Team
Verified Support
Jul 28, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Mr. Lalit,

This is in continuation to our conversation and the concerns mentioned in your blog dated 24th Jul 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you.

Our Service personnel had visited you on 26th Jul 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team
Verified Support
Aug 05, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Miss. Sujata,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details .

Rest assured for continued support always.

Regards
Pureit Team
Verified Support
Aug 16, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Mr. Rutz,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details .

Rest assured for continued support always.

Regards
Pureit Team
Complaint comments 

Comments

Pure IT — No Service after sales

The replacement of the battery kit takes place not less than 20days...Pure it was recommended by my friend whom i am cursing now......Thanks
Dear Sir/Madam,

Subject: Query regarding Pureit

First of all, We would want to thank you for taking the time and effort to reach us.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write back to us @ Pureit.[protected]@Unilever.com or call our helpline number @[protected]

Rest assured for continued support always.

Regards
Pureit Team
How shoud i change the address in ration card

Pure IT — poor experience

Dear sir

I had purchase 1 purite before 1.5 month and at the time purit not working properly in a water we see dust after refill water also I already informed customer care and as per customer care compliant solved withthina 1 day but still no buddy came my house and still I am not getting any resolution.


Since 10 days I am suffering for typhoid reason behind dirty water. Today I am write all detail regarding my issue request you help me


I want compotation due to me and my family suffering for service.


As per company adds company given safety challenge for 1 carore

Customer id :-[protected]
Name :- Mrugesh purohit
Contact number :-[protected]

Address :- B/306 bhulahai park near mansarovar socity, iuc road sabarmati ahd.


Regards
Mrugesh purohit
[protected]
As Soon as possible change my Germikill Kit in my water purifier Pureit..My contact no is [protected] and Add is Center for Upliftment of lower Incomers (CULI)Plot No.438, Lingipur, Near jagannath Petrol pump, Sisupalgarh, Bhubaneswar-2, dist Khurda, Odisha. I am availiable in the time of 10.00 am to 5 pm.
hi, this is rammohan from hyderabad, i ordered refill through online 4 days back, my ticket no was 77134, still not yet receied any call from pureit, no proper response from pureit. its very bad.
pure it is not working properly.water is leaking from it.
it should be easy to change the address in ration card. If a an application is given online it would better. send me the reply to my email add. sreebala.[protected]@yahoo.com
to the chief rationting officer, hyderabad sir, i am very poor my ration card no AAP 1672254B0155 FPS NO 241 CIRCLE 2 dealer not giving my ration since 6 months i inform to aso 2 and he as given instruction to dealer to give ration on phone but dealer is not giving sofar ration pls change the fps 241 to 254 shop and nesessary action against fps no 241 / thanQ / b. kistamma / 18-4-14/b ghandi nagar .falaknuma / hyderabad .500053 .ap / cell p.p no [protected]
sir iam living in sembakkam near tambaram the biller was cheating my rationso please take action my purchesed bill no is 49313
Application for change battery of compact pure it

sir
please send the pure it germ kill kit as soon as possible to my address
ADDRESS
L.I.G B 177
DR A.S.RAO NAGAR, E.C.I. L POST HYDERABAD
PH [protected]
[censored]s cant even reply
hai iam amala yadav h-no 2-24 kothur (m) kothur dist mahaboobnagar (a.p) i have pink ration card no pap[protected] i want to convert into white card but i cannot got white card but we loss the pink card also
i want to change my address in ration card how to change it can you please give me a way how to change address.
Sailesh
m.[protected]@gmail.com
Respected sir,
I am sayyed rafi i can change the address in ration card & present ration card not looking for photo clarity...(in vijayawada)
please any one advice me...how to change my ration card...
I am sandra want to change my ration card to my present address and want to add two more names and to correct my name in the ration card please do the needful

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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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