[Resolved] Pure It, Hindustan Unilever — careless customer care | |||
i have buyed a pure it water purifier, after filling water i found leakage, i called shop and informed, they gave executives number,i called him there was no response, and then i called Kerala customer care on 25th,26th,27th,&28th mar 2011, the customer call person told that he will send a person, he dint sent any one, i called 6 times, whenever i call they say they will send & they wont send. So today i decided to give back & go to buy any other good company product. The products Sr No. RPMCI00198778. Regards, V.A.Srijith, +91 [protected] +91 [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Sir/Madam,
Greetings from Pureit
First of all, we would want to thank you for taking the time and effort to reach us.
At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.
We are keen to have your concern addressed immediately so that you are able to use Pureit.
You may please provide your contact details and a convenient time so that we can speak to you.
You are most welcome to reply to this mail or call our helpline @ [protected] or [protected]
Rest assured of continued support always.
Regards
Pureit Team
Greetings from Pureit
First of all, we would want to thank you for taking the time and effort to reach us.
At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.
We are keen to have your concern addressed immediately so that you are able to use Pureit.
You may please provide your contact details and a convenient time so that we can speak to you.
You are most welcome to reply to this mail or call our helpline @ [protected] or [protected]
Rest assured of continued support always.
Regards
Pureit Team
Dear Mr.V.A.Srijith,
This is in response to your earlier mail regarding leakage issue of your pureit.
It was Our privilege to speak to you.
We would like to thank you once again for taking the time and effort to reach us.
We would once again apologies for the inconvenience caused to you.
Our Service personnel had visited your place & rectified the leakage issue of your pureit upto your satisfaction.
We would also request you to confirm us regarding the resolution of your concern.
You are most welcome to write back to us for any further queries or feedback regarding our services or call up the helpline @[protected]
Rest assured of continued support always,
Regards
Pureit Team
This is in response to your earlier mail regarding leakage issue of your pureit.
It was Our privilege to speak to you.
We would like to thank you once again for taking the time and effort to reach us.
We would once again apologies for the inconvenience caused to you.
Our Service personnel had visited your place & rectified the leakage issue of your pureit upto your satisfaction.
We would also request you to confirm us regarding the resolution of your concern.
You are most welcome to write back to us for any further queries or feedback regarding our services or call up the helpline @[protected]
Rest assured of continued support always,
Regards
Pureit Team
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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Pure It, Hindustan Unilever — Leakage problem from day 1, Poor Service
I have purchased Pure IT purifier from Shree Pimpri, Pune. From Day 1 there is leakage in the purifier. Customer care is very poor. Till today only once technician visited. And still problem is unsolved.Please DO NOT PURCHASE PURE IT, HINDUSTAN UNILEVER water purified.