[Resolved]  Pureit Classic Water Purifier — Battery Replace

Address:

Palakkad, Kerala

Dear Customer Support,

The complaint is regarding the replacement of Battery of Pureit Water purifier(Model: Classic). The battery turned red completely and needed replacement. We have called the pureit dealers at Palakkad and asked for replacement in September 2010. They said that our place comes under the dealer at Manjeri (Malappuram district-Kerala) and asked to contact them. When we contacted the Manjeri Dealer they said that the service of our pureit comes under palakkad dealer as we are residents of Palakkad district. We have complained and contacted the two dealers many times. But none of them came and did the battery replacement.

Make arrangement for the replacement of battery and provide timely service to the customers. You are only concerned with selling items giving so much advertisements and offering services, but the after sales service is completely pathetic. You have offered replacement of battery within 2 days but for the last 8-9months we are contacting the dealers of our region for this purpose, but in vail. The contact details are provided below:

Mr. T. Asokan
Vettissery House
PO- Edathanattukara
Dist- Palakkad
State- Kerala
Pin - 678601

Mobile No: +91 [protected]