[Resolved]  PureIT Water Filter — small insects/ants entering water filter

I HV PURCHASED PUREIT WATER FILER 3 MONTHS BACK,
THE SL NO OF THE FILER IS RPM[protected]

My probelm is that the filtered water is having small ants/insects.
There is a gap in between the chambers.

This matter was brought to the notice of your Complaint dept through phone. I had to call several time for this complaint.
But till today nobdoy has turned up.

Now I cannt use the filtered water for drinking purpose
as your so called filtered water is having ants/insects.

PLS ATTEND TO THIS PROBLEM IMMEDIATELY

MY ADDRESS IS FLAT NO 106, ANVEET APARTMENTS,
NEAR URWA MARKET, MARIGUDI TEMPLE ROAD, MANGALORE 6

MY MOBILE [protected] email [protected]@yahoo.co.in
abaa7
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Aug 14, 2020
Complaint marked as Resolved 
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Pureit Water Filter — ants

I am puzzled by the strong attraction that Pureit has for red ants. They keep climbing up the filter trying to enter inside. Is there any chemical in Pureit that is attracting the ants? Some manage to enter the 1st stage of the filter. Is there any solution?
Dear RAMACHANDRAN.,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured for continued support always.

Regards
Pureit Team
The power at home was out and we had to run the water all the way to the bottom of the internal storage tank, and the water at the end carried with it hundreds of ants and little insects. This is deeply disturbing.
Please reach me on [protected]

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