[Resolved]  PureIT Water Purifier — Bottom container leaking

Address:Bangalore, Karnataka

I had complained about battery replacement. Now it is turned out to water leak from the bottom container of pureit water purifier. Is there any dept./personnel to listen to customer complaints. I request if you cannot attend to the complaints atleast help me out by taking away your product at this moment.
MY ADDRESS: CHAYA
NO. 64, 11TH CROSS, BEHIND CANARABANK BLDG.
MALLESWARAM, BANGALORE 560 003
email id.: [protected]@yahoo.in
PH: [protected]
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Complaint marked as Resolved 
Verified Support
May 31, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Miss. CHAYA,

This is in continuation to our conversation and the concerns mentioned in your blog dated 12th May 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you

Our Service personnel had visited you on 19th May 2010 and had resolved your concern & trust the action taken had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team
Complaint comments 

Comments

Pure It — blackmailing for replaceable batteries

i went to a shop m/s steel palace mehkar dist .buldana he is charging 395rs for the 350MRP replacable battery
Dear PRAFFUL PATIL,



This is with reference to your comment on this website and the concern you have with the Pureit.

At the outset would apologies for the inconvenience caused to you due to servicing you from our end.

We are keen to have your concern addressed immediately.



You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details .

Rest assured for continued support always.

Regards
Pureit Team
My Pureit Classic is leaking from bottom compartment after I changed the battery. Please solve the issue.
+[protected]

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