PURICOM WATER PVT.LTD. — CHEATED & NON GIVING OF SERVICES
West Patel Nagar, New Delhi, Delhi, India
A phone call made by a lady by saying that she is speaking from Aquagard Company for Renewal of AMC Contract of your Aquagard Model, I – NOVA , She says that I can sent our technician to check the Aquagard & change the candle & Carbon ( Three Times in the AMC Contract ) in Rs 1450/- but after making a bargaining, she says you can pay Rs 1250/- instead of Rs 1450/-. On next day one technician come to my house and change the candle & Carbon without tell to my wife even not seen by her on dated 28.05.2011. The payment is also taken in cash by the person & given a receipt & contract No. 305362 dated 28.05.2011 valid up to 28.05.2012 for one year AMC having all inclusive& comprehensive Contract on the printed INVOICE Cum RECIEPT of PURICOM WATER PVT. LTD,at H- 23, 2 nd Floor, Main Vikas Marg ,Laxmi Nagar, Delhi 110092, by saying that we are in the franchise of EUREKA.
After passing Less than One Month My Aquagard is not working properly & we make a complaint on dated 21.06.2011. The technician came to our house &take the Electronic Circuit /Component from the Aquagard but till dated no body has bother to make it repair even after making a calls each & every day four or five times. After so much harrasement given by the Puricom Water Pvt. Ltd. when we search on internet for franchise of EUREKA FORBES. The PURICOM WATER PVT LTD is not in the list of Franchise of Eureka Forbes . Then we come to known that this company is fraud which is duping the people on the name of Eureka Forbes and charged Rs.1250/- from us .This is our loss of Rs1250/- and further more we do not know that the material and candles are of good quality or not and we are drinking water of an unauthorized product which can be health hazardous. Our parts of the product are also not safe because we have a faith on Eureka Forbes. Please lodge our complaint on the basis of this e-mail and save us from the health hazard candles, we have been deprived from the pure water and if any health problem inflict on us it will be more fraud on us. Please save us and take urgent action and refund our full amount, as we do not need unauthorized candles and material.
It is also request you to please take necessary action against this type of Company who take all the details and information from original manufacturing company. It is also strange how Puricom water Pvt ltd to make a fraud company has got knowledge of our contract details of Eureka Forbes and our phone number which is a secret document of Eureka Forbes
Complaint By :
Add:34/6 A,3 rd Floor, West Patel Nagar,New Delhi.
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