[Resolved]  PVR Cinema — Charged for nothing

Address:

Ludhiana, Punjab

Respected sir,

I would like to bring forward a complaint against PVR CINEMA. Yesterday i bought 3 tickets (prime) & i opted to pay online through net-banking service (SBI) from internet. Everything went well , or as it seemed , i successfully was redirected to the SBI net-banking site & i successfully completed the transaction against AVENUES INDIA PRIVATE , which is also included in my account statement of INR 345/- . But disaster stuck , after i paid for the tickets , i was redirected back to a site with heading 'ERROR IN TRANSACTION". I tried my best to check pvr site for any page of successfully transaction history but no good. now i am left with debited 345/- INR & no tickets. Sir i am a student & this is my student bank account. please guide me , i really can;t allow my parents to see my monthly statement with debited amount for nothing. i approached you people with very much hope, & i wish you guys will guide me through the process of successfully solving this issue.

PS : i sent an email to the pvr support team , no use as i got no reply. PLS HELP!

THANK YOU
[protected]@gmail.com