[Resolved]  Raj Travels & Tours — Pathetic Tour

Address:Mumbai Suburban, Maharashtra

Recently I had been to the Far East tour of Raj Travels. I am very Sorry to say but the Tour was Pathetic. We were told that we would be given a seperate tour as we were a group of 21 but suddenly what we see is that in Bangkok another 9 persons were added to our group without our knowledge. We were promised that all the trip would be in Thai Airways and even the Malaysia to Singapore would be by Air and there would be a direct flight from Singapore to Mumbai.But what we got was totally different. All flights were Air India. Travel from Malaysia to Singapore was by Bus & in return we came to Mumbai via Chennai with a halt of 5 hrs without any food provision by Raj. The list of Hotels was handed over to us on the previous day od leaving and that was changed when we actually landed there in Bangkok. The tour Leader travelled for the first time and we were told that she was the best in the industry. No co-ordination between the Tour leader and Raj office and the Customers were in a bad condition and were asked to contact Raj oofice from Bangkok & Malaysia to Sort out the Problems as the Tour Leader Ms Shehnaz Zaveri told that she was not knowing what Mr Vikas Bhatt (The sales guy) had committed. So all was in a soup. Instead of enjoying thr Trip We all were busy sorting our problems. The tour leader would never bother to see whether anybody is left or not . She was the first to board the bus & Flight and also the first for immigration. FREINDS IF ANYBODY IS PLANNING FOR ANY TOUR WITH RAJ PLEASE DO NOT TRAVEL WITH THEM. THEY ARE USELESS. I HAVE DECIDED NOT TO TRAVEL WITH RAJ IN MY ENTIRE LIFE AND THAT FELLOW VIKAS BHATT WHO SITS IN KANDIVLI OFFICE. ONCE YOU PAY YOUR MONEY HE WILL NEVER RESPOND TO YOUR CALLS. I MYSELF RECEIVED HIS RESPONCE AFTER I GAVE HIM 56 MISS CALLS. NOW YOU CAN IMAGINE THAT IN THIS SERVICE ORIENTED WORLD WOULD YOU LIKE TO TRAVEL WITH RAJ WHO GIVES SUCH A TYPE OF SERVICE. I HOPE MY ARTICLE WOULD BE HELPFUL TO MANY PERSONS.
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Aug 13, 2020
Complaint marked as Resolved 
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i agree totally with you as we had the same experiance on the usa tour and are going to take action against the company.join me i[censored] like

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